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QFD Black Belt® Certificate
Course |
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Advanced QFD
Training
for Facilitators,
Project Leaders,
Six Sigma BB/MBB, and Quality Professionals
2010 September 27–October 1
(Monday–Thursday: 8 AM - 5 PM daily)
(Friday: 8 AM - 1:30 PM + Bonus Session
until 4:00 PM)
Portland, Oregon USA
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Typically given as in-company training,
the QFD
Black Belt® Certificate Course is opened to the public once a year at the QFD
Institute's annual
Symposium on QFD,
in 2010 from September 27–October
1
in Portland, Oregon USA.
This offers the
public an opportunity to take both
QFD Green Belt® Course
and QFD Black
Belt® Course, as well as the Symposium on a single trip. This
public QFD Black Belt® Course constitutes 5.0
CEU Credit Units.
The course description below
addresses largely the public QFD Black Belt® Course, which is based on a generic
QFD process and curriculum.
Those who are seeking QFD application methods specific to their special field or
situation should consider an in-house training, which may include extra
components that address the unique needs of your project.
To inquire about In-house training, please contact the
QFD Institute, Tel: +1
734-995-0847 (9 am - 5 pm US Eastern Time).
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Course Description
This workshop is part of the international program in
Quality Function Deployment
and the only QFD curriculum authorized by
Dr. Akao, founder of QFD.
Excellence in Training
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This Course will offer you:
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Hands-on practice
of Modern QFD on a team project;
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Step-by-step instruction of several standard QFD deployments;
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In-depth review
of important Modern QFD tools and deployments;
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Understanding of the full depth and breadth of Modern Comprehensive QFD; and
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1,900 pages of
QFD materials including the QFD Institute QFD Black
Belt®
manual (1,200 pages) and Modern QFD software templates.
QFD Green Belt®
graduates who are:
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QFD project team
members including marketing, sales, R&D, design, manufacturing, service,
quality, and others, as appropriate for your industry sector
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Quality
consultants and Six Sigma/DFSS Master Black Belts
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Trainers,
facilitators, and internal quality gurus
Prerequisites and
Recommended Registration Options:
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You have a full status
QFD Green Belt®... We recommend
you sign up for
QFD Black Belt® Package #2
(see the
table below)
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You
have earned a Provisional
QFD Green Belt® between September 2009 and September 2010
... You are eligible to enroll in this course. We recommend you
sign up for
QFD Black Belt® Package #2
(see the
table below)
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You
have earned a provisional
QFD Green Belt® before September 2009
... You are eligible to enroll in this course by attending the 2009 or
2010
QFD Green Belt®
Update Course.
We recommend you sign up for
QFD Black Belt® Package #1
(see the table
below)
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You have never
attended a
QFD Belt® Course before ... We
recommend you sign up for
QFD Facilitator's Package
(see the table
below)
[NEW]:
New topics to be taught in 2010 QFD Black Belt®
Course
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Advanced, Modern
QFD tools and analytic methods for quality, strategy, management, product
planning, decision making, invention, and design;
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Voice of
Gemba -
QFD's unique approach to customer visits, and how to design Gemba Visits and
new Gemba Analysis tools;
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Semi-customized deployments common to most industries, such as project,
customer, quality, technology, function, reliability, cost, manufacturability,
production, service, etc.;
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How to input,
process, and output field data for each deployment;
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Incorporating
Blitz QFD® (matrix free QFD for immediate results) into Dr. Akao's
Comprehensive QFD to speed up the process;
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Improved
algorithms for defining Customer Needs (Demanded Quality) for "new-to-world"
products and services;
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Why and how of
replacing ordinal scale calculations with ratio scale calculations of customer
needs priorities, sales point, competitive benchmarking, and matrix
relationship weights, to improve the meaningfulness and accuracy of QFD in a
Six Sigma world [NEW];
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How to expertly link QFD with Design for Six
Sigma (DFSS) [NEW];
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Introduction to Lifestyle Deployment with Kansei
Engineering [NEW];
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Integration of latest Kano methods
[NEW];
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Enhancing Customer Need
Hierarchy Diagram with measures, targets, and Kano categories [NEW];
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Using Customer Voice Table with specification
documents [NEW];
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Introduction to General Theory of Innovation, a
TRIZ-evolved new-to-world business innovation method for general business
management [NEW];
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Speed Deployment
to additionally accelerate your project [NEW].
Resulting Benefits:
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The
resulting
benefits you may expect upon successful completion of this course include:
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Mastery of
generic Modern QFD tools and deployments and knowledge of how Comprehensive
QFD works
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Knowledge of
new-to-world methods in product development, quality and innovation, and how
they can be incorporated into projects
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Knowledge of how
to facilitate a QFD project team
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Provisional QFD Black Belt® Certificate.
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You may also
apply for the
CEU
Credits (5.0 points).
To
assure the
integrity of your certificate as demonstrated in application, full status
QFD Black
Belt®
will be earned upon successful completion
of:
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having a QFD Master Black
Belt®
custom-tailor a QFD process for your company;
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co-facilitating a QFD project with the QFD
Master Black
Belt®
using your custom-tailored QFD process
(apprentice); and
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facilitating by yourself a second QFD project
using your custom-tailored QFD process and submitting your work to a QFD
Master Black
Belt®
for approval (journeyman).
See
companies
that have in the past sent their employees to the QFD Institute's training. |
Testimonials
“I rate this as the most valuable and
enjoyable 5 days training I've attended during my career to date. The work
that you've done to advance the traditional QFD to more effectively align
business goals to solution development and delivery is truly outstanding…
the penny dropped for me why Modern QFD is the fundamental process for speed
and accuracy of decision making.
“Until I took this course, I did not know that the QFD
knowledge I had learned previously from other sources was wrong even though I
had written a book about it. Now it makes
sense." (author of an advanced QFD book)
“The [QFD] Green Belt Course was excellent. The instructor was clearly
an expert, well-versed in all subjects, had a wealth of examples and anecdotes
based on his experience, and covered everything that I would have imagined for
a course targeting a QFD team member."
“Instructors' Knowledge was impressive and the materials were presented well."
“Excellent course. Well done."
“I would strongly recommend this course to others."
“Nice touch on how to pull the groups interests together with the easel
sheets. Topics covered were good."
“We liked the fact that we could work on an actual project from work - which
gave us a head start, rather than using a fictitious example that has no
relation to our product.”
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Recommended Things to Bring:
Please bring:
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Laptop computer
with CD drive (with MS Excel, Word, and Adobe Acrobat
7.0) as you will receive a CD
with QFD software templates.
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Relevant marketing and technical data
for a small project or a part of a large project that you are currently working
on or plan to work on in the future. The goal is to make the
QFD exercises real and meaningful to you ! You will not be asked to reveal
any confidential data. — If it is
not feasible to bring such data, you may use a case study related to a hobby or
some personal project.
You may also bring
your project team and learn as you work on a real project or you may join others.
Instructors:
This Courses will be taught by the following two instructors - the only
two non-Japanese to earn QFD Red Belt® certification by Dr. Akao,
founder of QFD. Both are 1998 Akao Prize recipients for Excellence in QFD.
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Executive Director, QFD Institute
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Executive Director, International Council for QFD (ICQFD)
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Certified QFD Red
Belt® (international)
Certified QFD-Architekt #A21907 (QFD Institut
Deutschland)
1998 Akao Prize®
winner for Excellence in QFD
Academician,
International Academy for Quality
Application / implementation
expert
Trained over
2,000 QFD Green Belts® worldwide
Member of
International Academy for Quality (AIQ)
Convenor
of ISO Working Group 2 Technical Committee 69 Subcommittee 8 (writing the
international standard for QFD)
President, Japan Business Consultants, Ltd.
Senior Member of American Society for Quality
Member of Japanese Society for Quality Control
Japanese quality specialist, fluent in Japanese
International keynote speaker
National Academies of Science Board, Innovation (ret.)
Adjunct faculty, University of Michigan (ret.)
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Richard E.
Zultner
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Software
Quality Specialist
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Certified
QFD Red Belt®
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1998 Akao
Prize®
for Excellence in QFD
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Director,
QFD Institute
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President, ZULTNER & COMPANY
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TOC
Software Jonah
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Six Sigma Master
Black Belt
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The QFD Institute permits only
full status QFD Black Belts® who have successfully completed the
"train-the-trainer course" or higher to teach its QFD Green Belt®
Courses. Individuals' QFD Belt status may be verified through the QFD Institute
office.
Please use one of these Registration Forms.
Registration Forms:
Online
Form
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PDF Form |
MS Word Form
Here are the registration options and fees for this professional course:
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Registration Options |
Registration Fees |
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QFD Facilitator's Package
(Total 9 Days)
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$6,895 |
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QFD Black Belt® Package #1
(Total 7.5 Days)
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$5,895 |
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QFD Black Belt® Package #2
(Total 7 Days)
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$5,495 |
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The above fees include:
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the latest release of your
training materials, including your QFD
Black Belt® training manual
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the latest Modern QFD templates
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a book
or CD of case
study examples
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your
admission to the 2-day Symposium (9/24 -
9/25)
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a copy of the symposium proceedings
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networking reception (9/25)
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continental breakfast / lunch / coffee breaks
daily, except no lunch on Sept. 26 half-day Update course.
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For questions or if you need a letter from the QFD Institute
for the purpose of applying for training budget, please contact
QFD
Institute Tel: +1 734-995-0847 (M-F 9am-5pm EST).
Venue, Hotel Accommodation, and
Travel:
The this course
will be held at
the venue hotel below.
Hotel reservations should be made directly with the hotel.
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 Portland Marriott City Center
www.marriottportland.com
520 SW Broadway
Portland, Oregon 97205 USA
Phone: 1-503-226-6300
Fax: 1-503-227-7515
Online Reservation Page
Map & Directions (PDF)
The QFDI rate is $139 per room per night plus taxes
(standard room, single or double occupancy). This rate is effective for stays from
Sept. 19 through Oct. 3, subject to availability. The number of rooms at
this special rate is limited and available on a first-come-first-served basis
through September 1 or until they sell out, whichever comes first. We
recommend you make reservations early to avoid sell-out or rate hike.
When making reservations by telephone, be sure to identify
yourself as an attendee of "The 16th International Symposium on QFD."
 Portland Marriott City Center is located in
the business and shopping district of downtown Portland, within a short walking
distance to many cafes, restaurants, pubs & bars, department stores, and
FREE
public transportation (city bus, MAX light rail, trolley).
Concierge Level rooms and larger bedrooms are also
available. For room upgrades, or if
you encounter a problem booking this hotel, please contact
QFD Institute +1
734-995-0847 for assistance.
More
about this hotel...
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NOTE:
1) In-house custom-tailored QFD programs
and
2) Public QFD courses. Those who are seeking QFD
application methods specific to their special field or situation should consider
in-house QFD training, which includes additional components
and custom-tailored training manuals and QFD process.
The course description here addresses largely public QFD
Black Belt® Courses based on generic materials.
To
inquire about in-house training,
please contact the
QFD Institute (Tel: +1 734-995-0847).
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