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Course Description
This workshop is part of the international program in
Quality Function Deployment.
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QFD Black Belts®
who have achieved full status.
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Provisional QFD Black Belt®
who graduated from any QFD Institute's QFD Black
Belt®
Course.
Planned for this QFD Black
Belt®
Update Course are the following topics (*New 2006-2010):
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Improved algorithms for defining
Customer Needs (Demanded Quality) for "new-to-world" products and services;
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New Gemba Analysis tools;
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Incorporating Blitz QFD®
into Dr. Akao's Comprehensive QFD to speed up the process;
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Replacement of ordinal scale
calculations with ratio scale calculations of customer needs priorities,
sales point, competitive benchmarking, and matrix relationship weights to
improve the meaningfulness and accuracy of QFD in a Six Sigma world;
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How to expertly link QFD with Design for Six Sigma (DFSS)*;
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Integration of latest Kano methods*;
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Enhancing Customer Need Hierarchy Diagram with measures, targets, and Kano
categories*;
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Using Customer Voice Table with specification documents*;
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Introduction to General Theory of Innovation (GTI), a next generation TRIZ-evolved business innovation method for general business management*;
and
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Speed Deployment
Other topics may be added at the
discretion of the instructor or at the request of students.
Learning Outcomes and Benefits
This course will introduce you to
the latest enhancements to the QFD process as taught in recent QFD Black
Belt®
courses and the most up-to-date
QFD tools and methods, in addition to any review that you may wish to have.
CEU credits: 1.0 point.
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Bring up to date
and enhance your QFD knowledge and skills
learned in your earlier course.
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Get additional
coaching. You might have encountered questions since attending the previous
course. This is a good opportunity to get additional help in completing the
assignment toward earning your Full Status QFD Black Belt®.
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Keep yourself up to
date on the latest advancements in QFD and new-to-world concepts that the QFD
Institute brings about through its on-going research. Get informed on what
other countries are doing with QFD and how your business might draw on Modern
QFD to create a competitive edge.
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Your Provisional Status
had expired if you attended the QFD Black Belt® Course before September 2008 and
did not complete the Full Status Review. By attending this Update course, you
will get the Provisional Status reinstated and extended until September 27,
2012.
Attendees of this
Update Course will receive
both the latest release of the QFD Green Belt®
and QFD Black Belt®
training materials (approx. 1,200
pages) and QFD software
templates (v. 2010).
What to Bring
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Your own laptop computer with a
CD drive, containing MS Excel, MS Word, and Adobe Acrobat
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Marketing and technical data for
a small project or a part of a project that you are currently working on or
plan to work on in the future; and
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Deployment samples that you
have created on your own, if you wish their work critiqued.
Students may also submit ahead of
time a list of questions and review topics they wish to have covered.
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The latest Modern QFD templates on CD (ver.
2010); and
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The
latest edition of both QFD
Green Belt® and QFD Black Belt®
training materials (1,200+ pages).
The latest QFD Green Belt®
PowerPoint files will also be available for separate purchase for full status
QFD Black Belts® who ho have completed the "How to train
QFD Green Belts" portion of their training.
Instructor
This QFD Black Belt® Update
Course will be taught by one of the following instructors.
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Richard E. Zultner
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Certified
QFD Red Belt®
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1998 Akao
Prize for Excellence in QFD
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Director,
QFD Institute
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President, ZULTNER & COMPANY
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Teaching
QFD since 1988
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Software
Quality Specialist
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TOC
Software Jonah
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Six Sigma Master
Black Belt
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Registration Forms: Online
Form |
PDF Form |
MS Word Form
The fee for this professional course is $1,325 per person, inclusive of 2-day
Symposium. On the
Registration Form, please select "QFD Black Belt®
Update Package".
The above fees include your copy
of the latest release of 2010 QFD
Black Belt® as well as QFD Green Belt® training manuals, the latest Modern QFD templates, your
admission to the 2-day Symposium (9/24 -
9/25), a copy of the symposium proceedings and QFD Student Resource Pack CD,
Networking Reception (9/25), and continental breakfast / lunch / coffee breaks
on 9/24–9/26.
To inquire or if you need a letter from the QFD Institute
for the purpose of applying for training budget, please contact
QFD
Institute Tel: +1 734-995-0847 (M-F 9am-5pm EST).
Venue
The this course
will be held at
the venue hotel below.
Hotel reservations should be made directly with the hotel.
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 Portland Marriott City Center
www.marriottportland.com
520 SW Broadway
Portland, Oregon 97205 USA
Phone: 1-503-226-6300
Fax: 1-503-227-7515
Online Reservation Page
Map & Directions (PDF)
The QFDI rate is $139 per room per night plus taxes
(standard room, single or double occupancy). This rate is effective for stays from
Sept. 19 through Oct. 3, subject to availability. The number of rooms at
this special rate is limited and available on a first-come-first-served basis
through September 1 or until they sell out, whichever comes first. We
recommend you make reservations early to avoid sell-out or rate hike.
When making reservations by telephone, be sure to identify
yourself as an attendee of "The 16th International Symposium on QFD."
 Portland Marriott City Center is located in
the business and shopping district of downtown Portland, within a short walking
distance to many cafes, restaurants, pubs & bars, department stores, and
FREE
public transportation (city bus, MAX light rail, trolley).
Concierge Level rooms and larger bedrooms are also
available. For room upgrades, or if
you encounter a problem booking this hotel, please contact
QFD Institute +1
734-995-0847 for assistance.
More
about this hotel...
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