QFD Reference Books

Topic	Book Title	Links to Amazon.com
Quality Function Deployment (QFD)	Quality Function Deployment: Integrating Customer Requirements into Product Design by Yoji Akao ISBN 0-915299-41-0 Publisher: Productivity Press
	QFD: The Customer-Driven Approach to Quality Planning & Deployment by Shigeru Mizuno, Yoji Akao ISBN 9283311221
	To Satisfy & Delight Your Customer: How to Manage for Customer Value by William Pardee ISBN 0-932633-35-8	To Satisfy & Delight Your Customer: How to Manage for Customer Value by William Pardee
	Advanced QFD: Linking Technology to Market and Company Needs by Larry Shillito ISBN 0-471-03377-4	Advanced QFD: Linking Technology to Market and Company Needs by Larry Shillito
Analytic Hierarchy Process (AHP)	Models, Methods, Concepts & Applications of the Analytic Hierarchy Process by Thomas Saaty, Luis Vargas ISBN 0792372670	Models, Methods, Concepts & Applications of the Analytic Hierarchy Process by Thomas Saaty, Luis Vargas
Analytic Hierarchy Process (AHP)	Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World by Thomas L. Saaty ISBN 096203178X	Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World by by Thomas L. Saaty
Marketing	New Lanchester Strategy by Shinichi Yano ISBN 1-57321-000-5
	New Lanchester Strategy: Sales and Marketing Strategy for the Weak by Shinichi Yano ISBN 1-57321-004-8
	New Lanchester Strategy: Sales and Marketing Strategy for the Strong by Shinichi Yano ISBN 1-57321-005-6	New Lanchester Strategy: Sales and Marketing Strategy for the Strong - by Yano
	Measuring Customer Satisfaction: Development and Use of Questionnaires by Bob Hayes ISBN 087389362x	Measuring Customer Satisfaction: Development and Use of Questionnaires by Bob Hayes
New Product Development	Product Design Review: A Method for Error-free Product Development by Ichida ISBN 1-56327-041-2	Product Design Review: A Method for Error-Free Product Development by Ichida
New Product Development	Managing the New Product Development Process: Cases and Notes by Robert Dolan ISBN 0-201-52627-1	Managing the New Product Development Process: Cases and Notes by Robert Dolan
Concurrent Engineering & Lean Production	Concurrent Engineering: The Product Development Environment for the 1990s by Donald Carter ISBN 0-201-56349-5	Concurrent Engineering: The Product Development Environment for the 1990s by Donald Carter
	Concurrent Engineering: Shortening Lead Times, Raising Quality, and Lowering Costs by John R. Hartley, Susumu Okamoto ISBN 1-56327-189-3	Concurrent Engineering: Shortening Lead Times, Raising Quality, and Lowering Costs by John R. Hartley, Susumu Okamoto
	Design Team Revolution: How to Cut Lead Times in Half and Double Your Productivity by Sekine and Arai ISBN 1-56327-008-0	Design Team Revolution: How to Cut Lead Times in Half and Double Your Productivity by Sekine, Arai
	Total Quality Development: A Step-By-Step Guide to World-Class Concurrent Engineering by Don Clausing ISBN 0-7918-0035-0	Total Quality Development: A Step-By-Step Guide to World-Class Concurrent Engineering by Don Clausing
Strategic Policy Management & Deployment / Hoshin Kanri	Hoshin Kanri: Policy Deployment for Successful TQM by Yoji Akao ISBN 0-915299-57-7
	Policy Management: Quality Approach to the Strategic Planning by Glenn Mazur, et. al. 0966465504	US$50 Order this book from QFD Institute
	Breakthrough Leadership: Achieving Organizational Alignment Through Hoshin Planning by Mara Minerva Melum, Casey Collett ISBN 1-55648-133-0
Theory of Constraints	The Goal: A Process of Ongoing Improvement by E. Goldratt ISBN 0-88427-061-0	The Goal: A Process of Ongoing Improvement by E. Goldratt
	It's Not Luck by Eliyahu M. Goldratt ISBN 0-88427-115-3	It's Not Luck by Eliyahu M. Goldratt
	Critical Chain by Eliyahu M. Goldratt ISBN 0-88427-153-6	Critical Chain by E. Goldratt
	Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer ISBN 0-87389-370-0	Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer
	Thinking For a Change: Putting the TOC Thinking Processes to Use by L. Scheinkopf ISBN 1-57444-101-9	Thinking For a Change: Putting the TOC Thinking Processes to Use by L. Scheinkopf
TQM	Kaizen: The Key To Japan's Competitive Success by Masaaki Imai ISBN 007554332x	Kaizen: The Key To Japan's Competitive Success by Masaaki Imai
	Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai ISBN 0-07-031446-2
	Japanese Quality Concepts: An Overview by Katsuya Hosotani ISBN 0-527-91651-x
	TQM for Technical Groups: Total Quality Principles for Product Development by K. Uchimaru, et. al. ISBN 1-56327-005-6
Cross- Functional Management	Cross-Functional Management: Principles and Practical Applications by Kenji Kurogane ISBN 92-833-1118-3	Cross-Functional Management: Principles and Practical Applications by Kenji Kurogane
Tools	The Seven New QC Tools: Practical Applications for Managers by Yoshinobu Nayatani ISBN 4-88319-004-8	The Seven New Qc Tools: Practical Applications for Managersby Yoshinobu Nayatani
Tools	The Memory Jogger II by M. Brassard, et. al. ISBN 1-879364-44-1	The Memory Jogger II by M. Brassard, et. al.
Creativity & Innovation	Creating Innovative Products Using Total Design by Stuart Pugh ISBN 0-201-63485-6	Creating Innovative Products Using Total Design by Stuart Pugh
	Lateral Thinking : Creativity Step by Step by Edward De Bono ISBN 0-06-090325-2	Lateral Thinking : Creativity Step by Step by Edward De Bono
	The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Dr Helmut Schliksupp ISBN 1-57681019-4	The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Dr Helmut Schliksupp
	The Sources of Innovation by Eric Von Hippel ISBN 0195094220	The Sources of Innovation by Eric Von Hippel
TRIZ	40 Principles: TRIZ Keys to Innovation by Genrich S. Altshuller ISBN 0964074036	40 Principles: TRIZ Keys to Technical Innovation by Genrich Altshuller, et. al.
	The Art of Inventing: How to Invent and How to Solve Technical Problems by Henry Altov, et. al. ISBN 0-9640740-1-x	The Art of Inventing: How to Invent and How to Solve Technical Problems by Henry Altov, et. al.
	Systematic Innovation: An Introduction to TRIZ by Te rnin ko, et. al ISBN 1574441116
Value Analysis & Value Engineering	Value : Its Measurement, Design, and Management by M. Larry Shillito ISBN 0471527386	Value : Its Measurement, Design, and Management by M. Larry Shillito
Reliability	Failure Mode and Effect Analysis: FMEA from Theory to Execution by D. H. Stamatis ISBN 0-87389-300-x	Failure Mode and Effect Analysis: FMEA from Theory to Execution by D. H. Stamatis
Software Quality	Software Excellence: A Total Quality Management Guide by Shigeichi Moriguchi ISBN 1-56327-050-1	Software Excellence: A Total Quality Management Guide by Shigeichi Moriguchi
ISO & QS-9000	The Memory Jogger 9000 by R. Peach, et. al. ISBN 1-879364-82-4	The Memory Jogger 9000 by R. Peach, et. al.
Taguchi Method	Taguchi Methods and QFD: Hows and Whys for Management by N. Ryan (editor) ISBN 0-941243-04-4	Taguchi Methods and Qfd: Hows and Whys for Management by N. Ryan (editor)