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Reference Books

Listed below are the books that are often cited as references by senior QFD practitioners. The links takes you to Amazon.com, where you can purchase the book or see details.

Quality Function Deployment (QFD)

Hoshin Kanri

Analytic Hierarchy Process (AHP)

Total Quality Management (TQM) / Quality Control (QC) / Kaizen

New Lanchester Strategy

Theory of Constraints

Creativity

TRIZ (Theory of Inventive Problem Solving)

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