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QFD Papers on Architectural and Construction Projects

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1999 Proceedings
The Use of QFD for Architectural Briefing & Design. Dirk Conradie, Project Leader & Kirsten Kusel, Research Architect Division of Building Technology, CSIR, South Africa. A unique fusion of technology in an unprecedented new system promises new possibilities in the complex world of architectural briefing and design. The system enables actual client requirements to be accurately translated by means of a new software system into architectural functions and final design solutions. The application of novel concepts such as QFD-in-depth and breakout methodologies will be illustrated. The paper describes the integration of the new QFD concepts with traditional methodologies from the domains of QFD and Systems Engineering and Concurrent Engineering within a software environment.
 


1997 Proceedings
Using Post-Occupancy Evaluation and QFD Methodologies to Improve Quality in Building Construction. Elizabeth K. A. Londe, Carlos Alberto Nunes Cosenza and Monica Santos Salgado of Universidade Federal do Rio de Janeiro. Post-Occupancy Evaluation (POE) analyzes the relationship between the built environment and the user behavior. It's primary usage is to evaluate the performance of buildings while QFD provides a systematic approach for the analysis of customer demands. This paper presents how to integrate POE and QFD in a consistent way so when used together they are effective way to listen to the voice of client in building construction.

 

1996 Proceedings
QFD in Building Construction. Syed M. Ahmed and Roozbeh Kangari of The Hong Kong Polytechnic University (Hong Kong) and Roozbeh Kangari of the Georgia Institute of Technology (USA). This paper proposes a QFD model for construction industry which consists of: 1) Client Requirements Diagram that identifies the top, intermediate, and basic client satisfaction events; 2) Responsibility Matrix which identifies clients, architects/engineers, and contractors responsibilities; and 3) Quality Charts based on the necessary and sufficient conditions required for quality work in planning, design, and construction. The model can be applied to keep track of the interdependencies and interrelationships of different parties involved in the industry. By closely monitoring these complex and often grey areas of responsibilities, a continuously improving process can evolve, ultimately resulting in increased client satisfaction.
 


1995 Proceedings
QFD and ProVE: Applications in the Building Industry. James F. Meredith (AIA), Dennis O'Bierne (AIA), Giffels Associates, Inc. While there have been precedents in the architecture and engineering practice which would lead to QFD implementation, its deployment throughout the construction industry is generally non-existent. The authors believe, however, that QFD in the construction industry practice could yield many benefits such as higher owner and customer satisfaction, better coordination among a construction team members, and reduced disputes and litigation associated with the design and construction process. This paper presents a window into QFD-like practices in the local industry, indicates a process for further integration of QFD principles and practices, and shows a direction for further development.


Quality Function and Cost Deployment in Ceramics Industry: A Case Study. P. Sophatsathit, National Electronics and Computer Technology Center, T. Chuenchom, International Institute of Technology, Thammasat University, and N. Nisapakultorn, Quality Training (Thailand) Ltd. This study looks into current obstacles encountered by a selected ceramic tile manufacturer with the goals to 1) reduce design and development time for a new ceramic product, and to 2) optimize the product cost and quality to concur with the requirements. These coals were accomplished by means of a quality/cost chart derived from customer's requirements and target costs using Quality and Cost Deployment. The result show a 30% reduction in the design and development time, as well as the product cost by a significant factor.
 


1994 Proceedings
The Power of QFD in Designing a Manufacturing Facility, C. Douglas Ballon, Raychem Corporation. In this building project application, QFD served not only to facilitate gathering the business and technical requirements but also it helped establish inter-personal links that far exceeded expectations, building a broad consensus among a vast array of people from the factory floor workers to the company's top executives, architects, environmentalists, tax experts, industrial engineers, real estate brokers, material supplies and the paying customers. The report describes the process used in adapting QFD to the task of planning a manufacturing facility.

 

 

To propose a paper and presentation for a future QFD symposium, please refer to Call for Papers. To suggest future symposium and tutorial topics, please use suggestions form.


 

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