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QFD Papers on Education (partial list)

To find an article about a particular industry application or method in this page, use Keyword Search: Ctrl+F

 

To view all abstracts, please visit QFD Symposia Transactions.

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2000 Proceedings

 

Application of QFD to Developing Education Products for Northern Australia Beef Producers by Rural Production Systems Pty Ltd, Queensland Beef Industry Institute, Department of Primary Industries, Centre for Management Innovation and Technology, Graduate School of Mgmt, Macquarie Univ., Australia.

 

1998 Proceedings

 

Using QFD to Research the Demanded Quality of Students for Lectures by Asahi University, Japan.

 

Using Service Blueprinting and Quality Function Deployment in Restructuring Educational Service Processes by The Christelijke Hogeschool Noord-Nederland, Leeuwarden and Rijksuniversiteit Groningen, Faculty of Business Administration, The Netherlands.

QFD in Education: An Instructional Case by Methodist University of Pircicaba (UNIMEP) and SKF GmbH, Brazil.

 

1995 Proceedings

 

QFD-Building Quality Into English Universities, Aston University, UK.

QFD in the Development of Engineering Studies, Centre of Industrial Engineering and Management, CITU, University College of Falun Borlange, Sweden.

 

1994 Proceedings

 

Integrating The Customers' Voice To Improve Educational Services Through QFD, Lakeshore Technical College.

 

1993 Proceedings

 

QFD in Academia: Addressing the Customer Requirements in the Design of Engineering Curricula, Cincinatti Bell Information Systems and University of Cincinati. Can the powerful methodology of QFD be used in academia? This paper describes a QFD model that can be used in the design of engineering curricula and how it can be implemented at a university setting. Specific success stories from the University of Cincinnati are used to illustrate the effectiveness of the model.

 

White Paper

 

QFD to Design a Course in TQM at the University of Michigan, Glenn Mazur, Japan Business Consultants, Ltd.  Presented at 1996 IAQ, Yokohama, Japan. Identifies university customers and deploys their needs to curriculum and class format.

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