Information below describes the
public QFD Green Belt® Certificate Course which recently concluded.
Contact US (TEL
For Successful 21st-century Product & Business Development
2010 September 22–23
pm both days
International Symposium on QFD
2010 September September 24–25
Portland, Oregon USA
MS Word Brochure |
2-day workshop is designed for
businesses and people who prefer to go beyond conventional tools and seek
innovation and leadership in the 21st-century global market.
This is a perfect opportunity for anyone who wishes to learn the
Modern QFD, the new application methods, tools, and
current best practices, from one of the top instructors in the world.
curriculum incorporates the latest advancements in quality, design, and project
management that are not yet taken up by the traditional approach seen elsewhere. These include
Design for Six Sigma (DFSS), Emotional Design using Lifestyle QFD, Critical
Chain Project Management, Schedule Deployment, Analytical Hierarchy Process (AHP),
TRIZ, Theory of Constraints (TOC), New Lanchester Strategy for Marketing, and
of which you will be introduced in this course.
course offered by the QFD Institute, you are assured of the
Training unparalleled to
others (testimonials). To
inquire, please contact the
734-995-0847 (Monday-Friday 9 am-5pm U.S. Eastern Time).
This workshop is part of the international program in
Quality Function Deployment.
Brief history and
principles of QFD - What it is and How it works;
The advantages of
Modern QFD over Traditional QFD;
How to understand
spoken and unspoken requirements (Voice of Customers);
How to prioritize
customer needs and focus the development process;
How to translate
key customer needs into product specifications;
How to deploy
these needs end-to-end to each functional process;
Examples of QFD
for manufactured goods, service and business process, chemical and food
Basic QFD tools that you will learn about in this
Downstream QFD Deployments (generic deployment in public course)
You will also be introduced to associated
quality methodologies such as:
(Theory of Inventive Problem Solving)
Lanchester Strategy for Sales and Marketing
Chain Project Management (Schedule Deployment)
Design for Six Sigma
Recommended Things to Bring:
laptop computer (with CD drive, MS Excel®,
and Adobe Acrobat®
or calculator as you will
receive a CD with QFD software templates and case studies.
Relevant marketing and technical data
for a small project or a part of a large project that you are currently working
on or plan to work on in the future.
You will not be asked to reveal
any confidential data. The goal is to make the
QFD exercises real and meaningful to you! If it is
not feasible to bring such data, you may use a generic model that is
most commonly used by various industries. Or create a case study related to your
hobby or personal project.
You may also bring
your project team and learn as you work on a real project or you may join
others. (Registration discounts available for 3 or more attendees from the same
First Step toward Becoming a QFD Team
Leader or Facilitator:
successful completion of this course, students receive a provisional QFD Green
Certificate from the QFD Institute.
integrity of the Certificate as demonstrated by application, full status
will be earned upon successful completion of:
having a QFD Master Black
Belt® custom-tailor a QFD process for your company; and
submitting two QFD work objects from an actual project using your tailored
process for successful review by a QFD Master Black
within one (1) year.
QFD Green Belt®
(provisional or full status) is a prerequisite for enrolling in a
QFD Black Belt®
— the next step toward becoming a successful QFD team leader
The attendees of this course are eligible to enroll in the
QFD Black Belt®
(September 27 - October 1) in Portland, Oregon USA, as well as
QFD Green Belt®
anytime in the future.
This course will be taught by
the following instructor.
Richard E. Zultner
QFD Red Belt®
for Excellence in QFD
President, ZULTNER & COMPANY
Six Sigma Master
The QFD Institute permits only
full status QFD Black Belts® who have successfully completed the
"train-the-trainer course" or higher to teach its QFD Green Belt®
Courses. Individuals' QFD Belt status may be verified through the QFD Institute
that have in the past sent their employees to the QFD Institute's training.
Testimonials by Past Attendees:
“Until I took this course, I did not know that the QFD
knowledge I had learned previously from other sources was wrong. Now it makes
sense." (author of an advanced QFD book)
“The [QFD] Green Belt Course was excellent. The instructor was clearly
an expert, well-versed in all subjects, had a wealth of examples and anecdotes
based on his experience, and covered everything that I would have imagined for
a course targeting a QFD team member."
“Instructors' Knowledge was impressive and the materials were presented well."
“Excellent course. Well done."
“I would strongly recommend this course to others."
“Nice touch on how to pull the groups interests together with the easel
sheets. Topics covered were good."
“We liked the fact that we could work on an actual project from work - which
gave us a head start, rather than using a fictitious example that has no
relation to our product.”
"We would like to
send our heartiest thanks to Glenn for his clear enthusiastic teaching and
valuable experience at the QFD Green Belt® Course. We have learnt so much from
Registration Forms: Online Form |
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QFD Green Belt® Package
(Total 4 Days)
QFD Facilitator's Package
(Total 9 Days)
The above fees include:
the latest release of your QFD
Green Belt® training materials
the latest Modern QFD templates
or CD of case
admission to the 2-day Symposium (9/24 -
a copy of the symposium proceedings
networking reception (9/25)
continental breakfast / lunch / coffee breaks
QFD Facilitator's Package additionally includes
your QFD Black Belt® training materials
and a copy of a case study book (approx. 680 pages)
For questions, please contact us at
registraiton AT qfdi ORG , TEL: +1 734-005-0847
This course will be held at the hotel below from 8:00
AM - 4:00 PM on both Sept. 22 and 23. Please plan your travel
accordingly; late arrival and early departure could jeopardize your
receiving the provisional certificate.
Portland Marriott City Center
520 SW Broadway
Portland, Oregon 97205 USA
Online Reservation Page
Map & Directions (PDF)
about Hotel and Travel...
Hotel reservations should be made directly with
the hotel. The QFDI rate is $139 per room per night plus taxes
(standard room, single or double occupancy). When making reservations by
telephone, be sure to identify
yourself as an attendee of "The 16th International Symposium on QFD."
The QFDI rate is effective for stays from
Sept. 19 through Oct. 3, subject to availability. Rooms at
this special rate are limited and available on a first-come-first-served basis
through September 1 or until they sell out, whichever comes first. Early
reservation is recommended to avoid sell-out or rate-hike.
NOTE: The QFD Institute offers
two distinct pathways
of QFD learning:
1) In-house custom-tailored QFD programs
2) Public QFD courses. Those who are seeking QFD
application methods specific to their special field or situation should consider
in-house QFD training, which includes additional components
and custom-tailored training manuals and QFD process.
For details and questions,
please contact the
QFD Institute (Tel: +1 734-995-0847).
The above course description addresses largely public QFD Green Belt® Courses
based on generic materials. This course
may be also scheduled in-house at your company location—either
as a custom-tailored or generic course—if there are
five or more employees who would like to take it.