International QFD Green Belt® Certificate Course

Information below describes the public QFD Green Belt^® Certificate Course which recently concluded.

QFD Green Belt^® Certificate Course

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For Successful 21st-century Product & Business Development

2010 September 22–23

8:00 am–4:00 pm both days

Plus

The 16th International Symposium on QFD

2010 September September 24–25

Portland, Oregon USA

PDF Brochure | MS Word Brochure | Registration | Venue & Travel

This 2-day workshop is designed for businesses and people who prefer to go beyond conventional tools and seek innovation and leadership in the 21st-century global market. This is a perfect opportunity for anyone who wishes to learn the cutting-edge Modern QFD, the new application methods, tools, and current best practices, from one of the top instructors in the world.

The curriculum incorporates the latest advancements in quality, design, and project management that are not yet taken up by the traditional approach seen elsewhere. These include Design for Six Sigma (DFSS), Emotional Design using Lifestyle QFD, Critical Chain Project Management, Schedule Deployment, Analytical Hierarchy Process (AHP), TRIZ, Theory of Constraints (TOC), New Lanchester Strategy for Marketing, and more—all of which you will be introduced in this course.

As a course offered by the QFD Institute, you are assured of the Excellence in Training unparalleled to others (testimonials). To inquire, please contact the QFD Institute, TEL: +1 734-995-0847 (Monday-Friday 9 am-5pm U.S. Eastern Time).

Course Description

This workshop is part of the international program in

Quality Function Deployment.

In this step-by-step, hands-on QFD workshop, you will learn:

Brief history and principles of QFD - What it is and How it works;
The advantages of Modern QFD over Traditional QFD;
How to understand spoken and unspoken requirements (Voice of Customers);
How to prioritize customer needs and focus the development process;
How to translate key customer needs into product specifications;
How to deploy these needs end-to-end to each functional process;
Examples of QFD for manufactured goods, service and business process, chemical and food products;

Basic QFD tools that you will learn about in this course include:

Customer Gemba Visits
Customer Voice Table
Affinity Diagram
Hierarchy Diagram
Analytical Hierarchy Process (AHP)
Maximum Value Table
House of Quality (HOQ)
Downstream QFD Deployments (generic deployment in public course)

You will also be introduced to associated quality methodologies such as:

Blitz QFD^®
Kansei Engineering (Lifestyle Deployment)
TRIZ (Theory of Inventive Problem Solving)
New Lanchester Strategy for Sales and Marketing
Critical Chain Project Management (Schedule Deployment)
Design for Six Sigma

Who Should Attend:

New Product Development Teams
Project Managers;
QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.;
Training scouts who will report on QFD to their management;
Quality consultants and Six Sigma/Design for Six Sigma Black Belts;
Trainers, facilitators, and internal quality gurus;
Those who have taken traditional QFD courses such as those offered at universities and quality institutions such as A SI, GOAL/QPC, J USE, ASQ, EFQM, etc.
Anyone who wishes to learn the latest, solid QFD basics, tools, and best practices.
No Prerequisites.

Textbooks and Materials:

QFD Institute's latest QFD Green Belt^® Training Manual
CD-ROM with case studies and QFD software templates (ver. 2010)

Recommended Things to Bring:

A laptop computer (with CD drive, MS Excel^®, MS Word^®, and Adobe Acrobat^® 7.0) or calculator as you will receive a CD with QFD software templates and case studies.
Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future.

You will not be asked to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may use a generic model that is most commonly used by various industries. Or create a case study related to your hobby or personal project.

You may also bring your project team and learn as you work on a real project or you may join others. (Registration discounts available for 3 or more attendees from the same company. )

First Step toward Becoming a QFD Team Leader or Facilitator:

Upon successful completion of this course, students receive a provisional QFD Green Belt^® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

having a QFD Master Black Belt^® custom-tailor a QFD process for your company; and
submitting two QFD work objects from an actual project using your tailored process for successful review by a QFD Master Black Belt^® within one (1) year.

Having a QFD Green Belt^® (provisional or full status) is a prerequisite for enrolling in a QFD Black Belt^® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator.

The attendees of this course are eligible to enroll in the 2010 public QFD Black Belt^® Certificate Course (September 27 - October 1) in Portland, Oregon USA, as well as QFD Green Belt^® Update Course anytime in the future.

Instructor:

This course will be taught by the following instructor.

Richard E. Zultner

Software Quality Specialist
Certified QFD Red Belt^®
1998 Akao Prize^® for Excellence in QFD
President, ZULTNER & COMPANY
Director, QFD Institute
TOC Software Jonah
Six Sigma Master Black Belt

The QFD Institute permits only full status QFD Black Belts^® who have successfully completed the "train-the-trainer course" or higher to teach its QFD Green Belt^® Courses. Individuals' QFD Belt status may be verified through the QFD Institute office.

See companies that have in the past sent their employees to the QFD Institute's training.

Testimonials by Past Attendees:

“Until I took this course, I did not know that the QFD knowledge I had learned previously from other sources was wrong. Now it makes sense." (author of an advanced QFD book)

“The [QFD] Green Belt Course was excellent. The instructor was clearly an expert, well-versed in all subjects, had a wealth of examples and anecdotes based on his experience, and covered everything that I would have imagined for a course targeting a QFD team member."

“Instructors' Knowledge was impressive and the materials were presented well."

“Excellent course. Well done."

“I would strongly recommend this course to others."

“Nice touch on how to pull the groups interests together with the easel sheets. Topics covered were good."

“We liked the fact that we could work on an actual project from work - which gave us a head start, rather than using a fictitious example that has no relation to our product.”

"We would like to send our heartiest thanks to Glenn for his clear enthusiastic teaching and valuable experience at the QFD Green Belt^® Course. We have learnt so much from him.”

Fees & Registration:

Registration Forms: Online Form | MS Word Form | PDF Form

Registration Options	Registration Fees
QFD Green Belt® Package QFD Green Belt® Course Int'l QFDl Symposium (Total 4 Days)	$1,945
QFD Facilitator's Package QFD Green Belt® Course Int'l QFDl Symposium QFD Black Belt® Course (Total 9 Days)	$6,895
The above fees include: the latest release of your QFD Green Belt^® training materials the latest Modern QFD templates a book or CD of case study examples your admission to the 2-day Symposium (9/24 - 9/25) a copy of the symposium proceedings networking reception (9/25) continental breakfast / lunch / coffee breaks daily QFD Facilitator's Package additionally includes your QFD Black Belt^® training materials and a copy of a case study book (approx. 680 pages)

For questions, please contact us at registraiton AT qfdi ORG , TEL: +1 734-005-0847

Venue Hotel & Travel:

This course will be held at the hotel below from 8:00 AM - 4:00 PM on both Sept. 22 and 23. Please plan your travel accordingly; late arrival and early departure could jeopardize your receiving the provisional certificate.

Portland Marriott City Center
www.marriottportland.com

520 SW Broadway

Portland, Oregon 97205 USA

Phone: 1-503-226-6300

Fax: 1-503-227-7515

Online Reservation Page

Map & Directions (PDF)

More about Hotel and Travel...

Hotel reservations should be made directly with the hotel. The QFDI rate is $139 per room per night plus taxes (standard room, single or double occupancy). When making reservations by telephone, be sure to identify yourself as an attendee of "The 16th International Symposium on QFD."

The QFDI rate is effective for stays from Sept. 19 through Oct. 3, subject to availability. Rooms at this special rate are limited and available on a first-come-first-served basis through September 1 or until they sell out, whichever comes first. Early reservation is recommended to avoid sell-out or rate-hike.

TOP

QFD Green Belt® Certificate Course

Mobile View

For Successful 21st-century Product & Business Development

As a course offered by the QFD Institute, you are assured of the Excellence in Training unparalleled to others (testimonials). To inquire, please contact the QFD Institute, TEL: +1 734-995-0847 (Monday-Friday 9 am-5pm U.S. Eastern Time).

Course Description

Brief history and principles of QFD - What it is and How it works;

The advantages of Modern QFD over Traditional QFD;

How to understand spoken and unspoken requirements (Voice of Customers);

How to prioritize customer needs and focus the development process;

How to translate key customer needs into product specifications;

How to deploy these needs end-to-end to each functional process;

Examples of QFD for manufactured goods, service and business process, chemical and food products;

Customer Gemba Visits

Customer Voice Table

Affinity Diagram

Hierarchy Diagram

Analytical Hierarchy Process (AHP)

Maximum Value Table

House of Quality (HOQ)

Downstream QFD Deployments (generic deployment in public course)

Blitz QFD®

Kansei Engineering (Lifestyle Deployment)

TRIZ (Theory of Inventive Problem Solving)

New Lanchester Strategy for Sales and Marketing

Critical Chain Project Management (Schedule Deployment)

New Product Development Teams

Project Managers;

QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.;

Training scouts who will report on QFD to their management;

Quality consultants and Six Sigma/Design for Six Sigma Black Belts;

Trainers, facilitators, and internal quality gurus;

Those who have taken traditional QFD courses such as those offered at universities and quality institutions such as A SI, GOAL/QPC, J USE, ASQ, EFQM, etc.

QFD Institute's latest QFD Green Belt® Training Manual

A laptop computer (with CD drive, MS Excel®, MS Word®, and Adobe Acrobat® 7.0) or calculator as you will receive a CD with QFD software templates and case studies.

Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future.

You may also bring your project team and learn as you work on a real project or you may join others. (Registration discounts available for 3 or more attendees from the same company. )

Upon successful completion of this course, students receive a provisional QFD Green Belt® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

Having a QFD Green Belt® (provisional or full status) is a prerequisite for enrolling in a QFD Black Belt® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator.

The attendees of this course are eligible to enroll in the 2010 public QFD Black Belt® Certificate Course (September 27 - October 1) in Portland, Oregon USA, as well as QFD Green Belt® Update Course anytime in the future.

This course will be taught by the following instructor.

Richard E. Zultner

Software Quality Specialist

Certified QFD Red Belt®

1998 Akao Prize® for Excellence in QFD

President, ZULTNER & COMPANY

Director, QFD Institute

TOC Software Jonah

Six Sigma Master Black Belt

The QFD Institute permits only full status QFD Black Belts® who have successfully completed the "train-the-trainer course" or higher to teach its QFD Green Belt® Courses. Individuals' QFD Belt status may be verified through the QFD Institute office.

See companies that have in the past sent their employees to the QFD Institute's training.

“Until I took this course, I did not know that the QFD knowledge I had learned previously from other sources was wrong. Now it makes sense." (author of an advanced QFD book)

“The [QFD] Green Belt Course was excellent. The instructor was clearly an expert, well-versed in all subjects, had a wealth of examples and anecdotes based on his experience, and covered everything that I would have imagined for a course targeting a QFD team member."

“Instructors' Knowledge was impressive and the materials were presented well."

“Excellent course. Well done."

“I would strongly recommend this course to others."

“Nice touch on how to pull the groups interests together with the easel sheets. Topics covered were good."

“We liked the fact that we could work on an actual project from work - which gave us a head start, rather than using a fictitious example that has no relation to our product.”

"We would like to send our heartiest thanks to Glenn for his clear enthusiastic teaching and valuable experience at the QFD Green Belt® Course. We have learnt so much from him.”

NOTE: The QFD Institute offers two distinct pathways of QFD learning:

1) In-house custom-tailored QFD programs and

2) Public QFD courses. Those who are seeking QFD application methods specific to their special field or situation should consider in-house QFD training, which includes additional components and custom-tailored training manuals and QFD process.

For details and questions, please contact the QFD Institute (Tel: +1 734-995-0847).

The above course description addresses largely public QFD Green Belt® Courses based on generic materials. This course may be also scheduled in-house at your company location—either as a custom-tailored or generic course—if there are five or more employees who would like to take it.

QFD Green Belt^® Certificate Course

Blitz QFD^®

QFD Institute's latest QFD Green Belt^® Training Manual

A laptop computer (with CD drive, MS Excel^®, MS Word^®, and Adobe Acrobat^® 7.0) or calculator as you will receive a CD with QFD software templates and case studies.

Upon successful completion of this course, students receive a provisional QFD Green Belt^® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

Having a QFD Green Belt^® (provisional or full status) is a prerequisite for enrolling in a QFD Black Belt^® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator.

The attendees of this course are eligible to enroll in the 2010 public QFD Black Belt^® Certificate Course (September 27 - October 1) in Portland, Oregon USA, as well as QFD Green Belt^® Update Course anytime in the future.

Certified QFD Red Belt^®

1998 Akao Prize^® for Excellence in QFD

The QFD Institute permits only full status QFD Black Belts^® who have successfully completed the "train-the-trainer course" or higher to teach its QFD Green Belt^® Courses. Individuals' QFD Belt status may be verified through the QFD Institute office.

"We would like to send our heartiest thanks to Glenn for his clear enthusiastic teaching and valuable experience at the QFD Green Belt^® Course. We have learnt so much from him.”

The above course description addresses largely public QFD Green Belt^® Courses based on generic materials. This course may be also scheduled in-house at your company location—either as a custom-tailored or generic course—if there are five or more employees who would like to take it.