International QFD Green Belt^® Certificate Course Package

Internationally acclaimed introductory to Modern Blitz QFD^®, this course is designed for businesses and people who wish to learn the cutting-edge best practice for agility, innovation and leadership essential to compete in today's global market.

The curriculum incorporates the latest advancements in quality, design, and project management that are not yet taken up by the traditional approach seen elsewhere. These include ISO 16355 (the new QFD standard), Design for Lean Sigma (DFLS) / Six Sigma (DFSS), Emotional Design using Lifestyle QFD, Critical Chain Project Management, Analytical Hierarchy Process (AHP), TRIZ, Theory of Constraints (TOC), New Lanchester Strategy for Marketing, and more—all of which you will be introduced in this course.

In addition to the QFD Green Belt^® training manual and modern QFD templates, students of this course will receive ISO 16355 series bibliographic reference papers (1,000-page eBook, $149 value).

This workshop is part of the international program in Quality Function Deployment; it is the only QFD curriculum authorized by Dr. Akao, founder of QFD. As a course offered by the QFD Institute, you are assured of the excellence in training unparalleled to others. Testimonials.

• Brief history and principles of QFD — what it is and how it works;
• The advantages of Modern QFD over Traditional QFD;
• How to translate Voice of Customer into spoken and unspoken customer needs;
• How to translate key customer needs into product specifications;
• How to prioritize customer needs and focus the development process;
• How to deploy these needs end-to-end to each business function;
• Examples of QFD for manufactured goods, service and business process, chemical and food products, and software;
• How to implement ISO 16355.

• Customer Gemba table
• Customer Voice table
• Customer Segments table
• Affinity Diagram
• Hierarchy Diagram
• Analytic Hierarchy Process (AHP)
• Maximum Value Table
• House of Quality (HOQ) — modernized
• Downstream QFD Deployments (generic deployment in public course)

• Kansei Lifestyle Deployment
• TRIZ (Theory of Inventive Problem Solving)
• New Lanchester Strategy for Sales and Marketing
• ISO 16355 ^New
• Integration with Design for Six/Lean Sigma (DFSS/DFLS)

• No Prerequisites.
• New Product Development Teams and Project Managers;
• QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.;
• Training scouts who will report on QFD to their management;
• Quality consultants, Six Sigma / Lean Sigma / DFLS / DFSS Black Belts and Master Black Belts;
• Trainers, facilitators, internal Quality / Sigma gurus, Organizational Excellence champions;
• Those who have taken traditional QFD courses such as those offered at universities and quality institutions such as A SI, GOAL/QPC, J USE, ASQ, EFQM, etc.
• Anyone who wishes to learn the latest, solid QFD basics, tools, and best practices. Anyone who seeks better designs, quality, and innovation.
• Companies that have sent employees to this training.
• Attendees from overseas are also welcomed.

1. A laptop computer (with CD drive, MS Excel^®, MS Word^®, and Adobe Acrobat^® reader) or calculator -- as you will receive a CD or memory stick with QFD software templates and case studies.
2. Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. (You will receive detailed instructions on this with your registration receipt/invoice.)
   
   IMPORTANT: No need to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you!  If it is not feasible to bring such data, you may join others or use a generic (or hobby) project.
3. (Optional) You may also bring your project team and both learn and work on a real project.

US $2,145 per person

Team Discounts: A total $300 discocunts when three (3) people attend from the same company.

The price includes the 2-day QFD Green Belt^® Certificate Course, Symposium, your training manual, select case studies, and modern QFD templates (Excel) including the modern House of Quality, AHP, ISO 16355 toolset.

Registration Forms will be published here upon confirmation of the next course dates. Please contact us to inquire.

Venue, Hotel, and Travel details will be published upon confirmation of the next course and symposium dates.

Attendees from Overseas are welcomed. If necessasry, an official letter of invitation may be issued upon registration, for your visa application.

Upon successful completion of this course, students receive a provisional QFD Green Belt^® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

• Having a QFD Master Black Belt^® custom-tailor a QFD process for your company; and
• Submitting two QFD work objects from an actual project using your tailored process for successful review by a QFD Master Black Belt^® within one (1) year.

The graduates of this course are eligible to enroll in the future QFD Green Belt^® Update and QFD Black Belt^® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator.

Glenn H. Mazur (www.mazur.net)

• Executive Director, QFD Institute and International Council for QFD (ICQFD)
• Certified QFD Red Belt^® (international)
• Certified QFD-Architekt #A21907 (QFD Institut Deutschland)
• 1998 Akao Prize^® winner for Excellence in QFD
• Academician, International Academy for Quality
• Application / implementation expert
• Trained over 2,000 QFD Green Belts^® worldwide
• Kansei Engineering Lifestyle QFD expert
• Convenor of ISO 16355 standard for QFD
• President, Japan Business Consultants, Ltd.
• Senior Member of ASQ
• Member of Japanese Society for Quality Control
• National Academies of Science Board, Innovation (ret.)
• Adjunct faculty, University of Michigan (ret.)
• Honorary President - Hong Kong QFD Association

The QFD Institute permits only full status QFD Black Belts^® who have successfully completed the "train-the-trainer course" or higher to teach its QFD Green Belt^® Courses. Individuals' valid QFD Belt status may be verified through the QFD Institute office.