QFD Black Belt® Certificate Course Package
- Symposium : November 2 (Friday) from 8 am –4:30 pm + networking reception. The Symposium includes a Hoshin Kanri overview tutorial.
- QFD Black Belt® Course : November 5 – November 8 (Mon–Thur) from 8 am – 5 pm ; November 9 (Fri) from 8 am – 1:30 pm, plus a bonus session until 4:30 pm for those who can stay longer on Friday.
Note to American Citizens: you might wish to vote before travel... Here is the absentee ballot information: http://www.longdistancevoter.org/absentee_ballots
WHERE: St. Augustine, Florida USA
REGISTRATION
OVERVIEW: In this fast-paced, information-packed, advanced QFD training, you will learn advanced techniques of Modern QFD, Comprehensive QFD, how to correctly create and use a House of Quality matrix, downstream deployments, how to expertly link QFD and DFSS, as well as advanced Quality Design and organizational methodologies such as Kansei Engineering, TRIZ, Hoshin, New Kano Model, and Speed Deployments.
You will receive the QFDI's QFD Black Belt® training manual over 1,200 pages), Modern QFD templates in Excel, case studies and a complete set of QFD symposium transactions (1989-2012), and a provisional QFD Black Belt® Certificate.
Typically given as in-company training, this QFD Black Belt® offers the public once a year opportunity to take both QFD Green Belt® Course and QFD Black Belt® Course if they wish, as well as the Symposium in a single trip. This is also a good opportunity for corporate training scout and project managers to test the water.
What past attendees have said about this course...
This course has rerequisites.
Who sould attend:
Six Sigma Black Belts & Master Black Belts, Project Team Members & Leaders, DFSS Professionals, New Product Development, Marketing & Sales, Engineering, Design, R&D, Manufacturing, Facilitators, Consultants, Quality Professionals, Training Scouts Who Report To Management
Attending from Overseas
Prerequisites:
One of these conditions must apply:
Contents:
This Course will offer you:
- Hands-on practice of Modern QFD on a team project;
- Step-by-step instruction of several standard QFD deployments;
- In-depth review of important Modern QFD tools and deployments;
- Understanding of the full depth and breadth of Modern Comprehensive QFD; and
- 1,900 pages of QFD materials including the QFD Institute QFD Black Belt® manual (1,200 pages) and Modern QFD software templates.
You will learn:
- Advanced, Modern QFD tools and analytic methods for quality, strategy, management, product planning, decision making, invention, and design;
- Voice of Gemba - QFD's unique approach to customer visits, and how to design Gemba Visits and new Gemba Analysis tools;
- Semi-customized deployments common to most industries, such as project, customer, quality, technology, function, reliability, cost, manufacturability, production, service, etc.;
- How to input, process, and output field data for each deployment;
- Incorporating Blitz QFD® (matrix free QFD for immediate results) into Dr. Akao's Comprehensive QFD to speed up the process;
- Improved algorithms for defining Customer Needs (Demanded Quality) for "new-to-world" products and services;
- Why and how of replacing ordinal scale calculations with ratio scale calculations of customer needs priorities, sales point, competitive benchmarking, and matrix relationship weights, to improve the meaningfulness and accuracy of QFD in a Six Sigma world;
- How to expertly link QFD with Design for Six Sigma (DFSS);
- Introduction to Lifestyle Deployment with Kansei Engineering;
- Integration of latest Kano methods;
- Enhancing Customer Need Hierarchy Diagram with measures, targets, and Kano categories ;
Using Customer Voice Table with specification documents;
- Introduction to General Theory of Innovation, a TRIZ-evolved new-to-world business innovation method for general business management;
- Speed Deployment to additionally accelerate your project, and more.
Resulting Benefits:
- Mastery of generic Modern QFD tools and deployments and knowledge of how Comprehensive QFD works;
- Knowledge of new-to-world methods in product development, quality and innovation, and how they can be incorporated into projects;
- Knowledge of how to facilitate a QFD project team;
- Provisional QFD Black Belt® Certificate.
Recommended Things To Bring:
- A laptop computer (with CD drive, MS Excel®, MS Word®, and Adobe Acrobat® 7.0) or calculator as you will receive Modern QFD and AHP templates and case studies on a CD, to use during this course;
- Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. You will not be asked to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may use a generic model that is most commonly used by various industries. Or create a case study related to your hobby or personal project.
- (Optional) You may also bring your project team and learn as you work on a real project or you may join others. (Registration discounts available for 3 or more attendees from the same company, in any combinations of courses.)
Registration:
Three (3) registration options are available, depending on your previous QFD Belt status:
- Facilitator's Package (no prerequisites)
- QFD Black Belt® Package #1
- QFD Belt® Package #2
Registration Page lists the prices and program options, as well as Registration Forms.
Early registration discounts and team discounts are offered; please see Terms & Conditions. For questions, please contact us (+ 734-995-0847).
Certificate:
To assure the integrity of your certificate as demonstrated in application, full status QFD Black Belt® will be earned upon successful completion of:
- Having a QFD Master Black Belt® custom-tailor a QFD process for your company;
co-facilitating a QFD project with the QFD Master Black Belt® using your custom-tailored QFD process (apprentice); and
- Facilitating by yourself a second QFD project using your custom-tailored QFD process and submitting your work to a QFD Master Black Belt® for approval (journeyman).
Venue:
This course and Symposium will be held at the following venue hotel.
Hilton St. Augustine Historic Bayfront
32 Avenida Menendez, St Augustine, FL 32084
Tel: 904-829-2277
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