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QFD Black Belt^® Update Package

WHEN: 2-day Package = Symposium (November 2, 2012) + QFD Black Belt^® Update Course (November 3, 2012)

The Symposium will be held on Firday, Nov. 2 from 8am–4:30pm. It includes a Hoshin Kanri overview tutorial and a networking reception at the end of the day. The QFD Black Belt® Update Course will be held on Saturday, Nov. 3 from 8am–4pm.

WHERE: St. Augustine, Florida USA

REGISTRATION

OVERVIEW: Created in response to students' request to help keep the momentum going, QFD Black Belt® UPDATE Course is a 1-day, semi-private continuing education (November 3, 2012) exclusively for those who have earned the QFD Institute's full status or provisional QFD Black Belt® Certificate. (See Prerequisites)

Many new advancements have been made in QFD over the last few years. If it has been more than two years since you attended the QFD Black Belt® Course, we strongly recommend attending this refresher course this year.

This refresher Course offers you an opportunity to bring up to date and enhance the QFD knowledge and skills learned in your previous courses. You may bring your QFD deployment samples for critique and coaching, or send your questions in advance.

Your registration also includes Symposium (November 2, 2012). You will also receive a complete set of symposium transactions (volumes 1989 - 2012), in addition to the latest edition of both QFD Green Belt® and QFD Black Belt® training materials.

Who Should Attend:

Six Sigma Black Belts & Master Black Belts, Project Team Members & Leaders, DFSS Professionals, New Product Development, Marketing & Sales, Engineering, Design, Manufacturing, Facilitators, Consultants, Quality Professionals, Training Scouts Who Report To Management

Attending from Overseas

Prerequisites:  

Those who have earned a Provisional or Full Status QFD Black Belt® Certificate, especially those who graduated from the QFD Black Belt® Course with a Certificate before November 2010.

Proof of Prerequisites may be required: Please indicate on your Registration Form, the Year and City of the Public QFD Black Belt® Course which you previously graduated from —or— your QFD Black Belt® Certificate Number (full status or provisional).

Contents: 

You may bring your QFD deployment samples for critique and coaching, or send your questions in advance. Attendees of this Course will receive the latest release of both QFD Green Belt® and QFD Black Belt® training manuals and templates, plus a 2-year extension of the provisional Black Belt status.

Planned for this QFD Black Belt® Update Course are the following topics (*New 2006-2012):

• Improved algorithms for defining Customer Needs (Demanded Quality) for "new-to-world" products and services;
• New Gemba Analysis tools;;
• Incorporating Blitz QFD® into Dr. Akao's Comprehensive QFD to speed up the process;;
• Replacement of ordinal scale calculations with ratio scale calculations of customer needs priorities, sales point, competitive benchmarking, and matrix relationship weights to improve the meaningfulness and accuracy of QFD in a Six Sigma world;
• How to expertly link QFD with Design for Six Sigma (DFSS)*;
• Lifestyle Deployment with Kansei Engineering*;
• Integration of latest Kano methods*;
• Enhancing Customer Need Hierarchy Diagram with measures, targets, and Kano categories*;
  Using Customer Voice Table with specification documents*;
• Introduction to General Theory of Innovation (GTI), a next generation TRIZ-evolved business innovation method for general business management*; and
• Speed Deployment

Other topics may be added at the discretion of the instructor or at the request of students.

Recommended Things To Bring:

• A laptop computer (with CD drive, MS Excel®, MS Word®, and Adobe Acrobat® 7.0) or calculator as you will receive Modern QFD and AHP templates and case studies on a CD, to use during this course;
• Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. You will not be asked to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may use a generic model that is most commonly used by various industries. Or create a case study related to your hobby or personal project.

How To Attend:

Registration Fees for the 2012 QFD Black Belt^® Updage Package are:

• US$1,345 when registration is completed before 2012 August 31.
• US$1,395 when registration is completed after 2012 August 31

Please use Registration Forms.

For questions, please contact us (+1 734-995-0847). The registration fees include the latest version of QFD Green Belt^® and QFD Black Belt^® training manuals, MS Excel Modern QFD template, select case studies, a complete set of the QFD Symposia Transactions from 1989 to 2012, a copy of the QFD Student Resource Pack, Symposium and networking reception (11/2), and continental breakfast/lunch/coffee breaks.

Venue

This course and Symposium will be held at the following venue hotel.

Hilton St. Augustine Historic Bayfront
32 Avenida Menendez, St Augustine, FL 32084
Tel: 904-829-2277

• Hotel Reservation information (Hotel reservations should be made directly with the hotel in advance. QFDI group rate is available)
• Travel information
• St. Augustine information

Inquiry

• Email Inquiry
• Tel +1 734-995-0847 (M-F, EST)

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