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QFD Black Belt^® Update Package

Continuing education for QFD Black Belts^®, this is a 3-day Package that combines the 2-day International Symposium on QFD (September 6–7, 2013) and the 1-day QFD Black Belt^® UPDATE (September 8, 2013).

WHEN: September 6–8, 2013

WHERE: Hotel Santa Fe & The Hacienda in Santa Fe, New Mexico USA

Registration Page

Attendees' Page (coming soon)

For questions and additional training opportunities, please scontact us by E-mail or Tel +1 734-995-0847.

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OVERVIEW

Created in response to students' request to help keep the momentum going, QFD Black Belt® UPDATE Course is a 1-day, semi-private continuing education exclusively for those who have earned the QFD Institute's full status or provisional QFD Black Belt® Certificate. (See Prerequisites)

Many new advancements have been made in QFD over the last few years. If it has been more than two years since you attended the QFD Black Belt® Course, we strongly recommend attending this refresher course this year.

This refresher Course offers you an opportunity to bring up to date and enhance the QFD knowledge and skills learned in your previous courses. You may bring your QFD deployment samples for critique and coaching, or send your questions in advance.

Who Is Eligible To Attend:

Prerequisites: Those who have earned a Provisional or Full Status QFD Black Belt® Certificate, especially those who graduated from the QFD Black Belt® Course with a Certificate before September 2011. (Verification of Prerequisites: You may be asked to provide your Certificate number or your past course information.)

Attending from Overseas

Contents: 

You may bring your QFD deployment samples for critique and coaching, or send your questions in advance. Attendees of this Course will receive the latest release of both QFD Green Belt® and QFD Black Belt® training manuals and templates, plus a 2-year extension of the provisional Black Belt status.

Planned for this QFD Black Belt® Update Course are the following topics (*New 2006-2013):

• Improved algorithms for defining Customer Needs (Demanded Quality) for "new-to-world" products and services;
• New Gemba Analysis tools;;
• Incorporating Blitz QFD® into Dr. Akao's Comprehensive QFD to speed up the process;;
• Replacement of ordinal scale calculations with ratio scale calculations of customer needs priorities, sales point, competitive benchmarking, and matrix relationship weights to improve the meaningfulness and accuracy of QFD in a Six Sigma world;
• How to expertly link QFD with Design for Six Sigma (DFSS)*;
• Lifestyle Deployment with Kansei Engineering*;
• Integration of latest Kano methods*;
• Enhancing Customer Need Hierarchy Diagram with measures, targets, and Kano categories*;
  Using Customer Voice Table with specification documents*;
• Introduction to General Theory of Innovation (GTI), a next generation TRIZ-evolved business innovation method for general business management*; and
• Speed Deployment

Other topics may be added at the discretion of the instructor or at the request of students.

Recommended Things To Bring:

• A laptop computer (with CD drive, MS Excel®, MS Word®, and Adobe Acrobat® 7.0) or calculator as you will receive Modern QFD and AHP templates and case studies on a CD, to use during this course;
• Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. IMPORTANT: There is no need to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may join others or use a genericor hobby project. → Detailed instructions on this will be sent to you after your registration is complete.

How To Attend:

Please select QFD Black Belt^® UPDATE Package.

Please use Registration Forms. For questions, please contact us (+1 734-995-0847).

Venue

This course and Symposium will be held at the following venue hotel.

Hotel Santa Fe & The Hacienda
1501 Paseo de Peralta
Santa Fe, New Mexico 87501 USA
Front Desk: 1-505-982-1200;
Reservations: 1-855-825-9876

• Hotel reservations should be made directly with the hotel in advance.
• Travel information
• Santa Fe information

Inquiry

• Email Inquiry
• Tel +1 734-995-0847 (M-F, EST)

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