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Listed below are the books that are often cited as references by senior QFD practitioners. Clicking the book links takes you to Amazon.com, where you can purchase the book or see details.
QFD: Quality Function Deployment - Integrating Customer Requirements into Product Design by Yoji Akao, Ph.D., Productivity Press
QFD: Customer-Driven Approach to Quality Planning and Deployment by Shigeru Mizuno, Ph.D. and Yoji Akao, Ph.D., Asian Productivity Organization
Hoshin Kanri: Policy Deployment for Successful TQM by Yoji Akao
Policy Management: Quality Approach to the Strategic Planning by Glenn Mazur, et. al. This book is $50 from the QFD Institute.
Models, Methods, Concepts & Applications of the Analytic Hierarchy Process (International Series in Operations Research and Management Science, Volume ... in Operations Research & Management Science) by Thomas Saaty and Luis Vargas
Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World, New Edition 2001 (Analytic Hierarchy Process Series, Vol. 2) by Thomas L. Saaty, Ph.D.
Theory and Applications of the Analytic Network Process: Decision Making with Benefits, Opportunities, Costs, and Risks by Thomas L. Saaty
Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (Analytic Hierarchy Process Series, Vol. 6) by Thomas L. Saaty
Out of the Crisis by W. Edwards Deming
The New Economics for Industry, Government, Education - 2nd Edition by W. Edwards Deming
Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) by J. M. Juran
The Goal: A Process of Ongoing Improvement by E. Goldratt
It's Not Luck by Eliyahu M. Goldratt
Critical Chain by Eliyahu M. Goldratt
Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer
Kaizen: Key to Japan's Competitive Success by Masaaki Imai
Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai
Tqm for Technical Groups: Total Quality Principles for Product Development by K. Uchimaru, et. al.
Seven New QC Tools: Practical Applications for Managers by Yoshinobu Nayatani
The Qc Problem Solving Approach: Solving Workplace Problems the Japanese Way by Katsuya Hosotani
Value: Its Measurement, Design, and Management by M. Larry Shillito
Advanced QFD: Linking Technology to Market and Company Needs by Larry Shillito
Creating Innovative Products Using Total Design by Stuart Pugh
The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Helmut, chliksupp
New Lanchester Strategy Volume 1 by Shinichi Yano
New Lanchester Strategy: Sales and Marketing Strategy for the Weak by Shinichi Yano
New Lanchester Strategy: Sales and Marketing Strategy for the Strong, Vol. 3 by Shinichi Yano
40 Principles: TRIZ Keys to Innovation [Extended Edition] by Genrich S. Altshuller
QFD Symposium Transactions (case studies & research published from 1989 – present)
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