Desktop Site | Next Course | QFD Blog | Contact Us +1 734–995–0847

Reference Books

Listed below are the books that are often cited as references by senior QFD practitioners. Clicking the book links takes you to Amazon.com, where you can purchase the book or see details.

QFD : Quality Function Deployment

QFD: Quality Function Deployment - Integrating Customer Requirements into Product Design by Yoji Akao, Ph.D., Productivity Press

QFD: Customer-Driven Approach to Quality Planning and Deployment by Shigeru Mizuno, Ph.D. and Yoji Akao, Ph.D., Asian Productivity Organization

Hoshin Kanri : Strategic Policy Management

Hoshin Kanri: Policy Deployment for Successful TQM by Yoji Akao

Policy Management: Quality Approach to the Strategic Planning by Glenn Mazur, et. al. This book is $50 from the QFD Institute.

AHP (Analytic Hierarchy Process) & ANP (Analytic Network Process)

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process (International Series in Operations Research and Management Science, Volume ... in Operations Research & Management Science) by Thomas Saaty and Luis Vargas

Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World, New Edition 2001 (Analytic Hierarchy Process Series, Vol. 2) by Thomas L. Saaty, Ph.D.

Theory and Applications of the Analytic Network Process: Decision Making with Benefits, Opportunities, Costs, and Risks by Thomas L. Saaty

Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (Analytic Hierarchy Process Series, Vol. 6) by Thomas L. Saaty

TQM (Total Quality Management) & Dr. Deming

Out of the Crisis by W. Edwards Deming

The New Economics for Industry, Government, Education - 2nd Edition by W. Edwards Deming

Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) by J. M. Juran

TOC : Theory of Constraints

The Goal: A Process of Ongoing Improvement by E. Goldratt

It's Not Luck by Eliyahu M. Goldratt

Critical Chain by Eliyahu M. Goldratt

Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer

Kaizen (Continuous Improvement) & Japanese QC

Kaizen: Key to Japan's Competitive Success by Masaaki Imai

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai

Tqm for Technical Groups: Total Quality Principles for Product Development by K. Uchimaru, et. al.

Seven New QC Tools: Practical Applications for Managers by Yoshinobu Nayatani

The Qc Problem Solving Approach: Solving Workplace Problems the Japanese Way by Katsuya Hosotani

VE : Value Engineering

Value: Its Measurement, Design, and Management by M. Larry Shillito

Advanced QFD: Linking Technology to Market and Company Needs by Larry Shillito

Innovation & Creativity

Creating Innovative Products Using Total Design by Stuart Pugh

The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Helmut, chliksupp

New Lanchester Strategy for Marketing

New Lanchester Strategy Volume 1 by Shinichi Yano

New Lanchester Strategy: Sales and Marketing Strategy for the Weak by Shinichi Yano

New Lanchester Strategy: Sales and Marketing Strategy for the Strong, Vol. 3 by Shinichi Yano

TRIZ

40 Principles: TRIZ Keys to Innovation [Extended Edition] by Genrich S. Altshuller

More QFD resources on this site

QFD Symposium Transactions (case studies & research published from 1989 – present)

Free QFD Newsletters

Tutorial Materials

Special Lectures