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QFD Green Belt^® Certificate Course
2013 International Symposium on QFD

Internationally acclaimed Modern QFD training for successful product/service development and business strategy.

This is a 4-day Package that combines the internationally acclaimed 2-day QFD Green Belt^® Certificate Course (2013 September 4–5, see below) and the 2-day International Symposium on QFD (2013 September 6–7). This gives attendees a broader exposure to real world applications of QFD tools and methods that they have just learned in the classroom.

WHEN: 2013 September 4–7

WHERE: Hotel Santa Fe & The Hacienda in Santa Fe, New Mexico USA

PDF Course Brochure

REGISTRATION

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For questions and additional training opportunities, please see the upcoming public courses or scontact us by E-mail or Tel +1 734-995-0847.

OVERVIEW: 

Internationally acclaimed introduction to QFD, this 2-day course is designed for people who wish to gain solid, current best practice QFD knowledge before your next project. This workshop lets you practice modern QFD tools on your real work project or on a sample project under the guidance of one of the top QFD instructors in the world.

Testimonials

Who Should Attend:

• Six / Lean Sigma GB/BB/MBB
• Project Team Members and Leaders
• DFSS / DFLS Professionals
• New Product Development, Marketing & Sales, Engineering, Design, Manufacturing, IT / Software, R&D, Service, Products Planning, Supply Chain Management, Project Management, Strategy, etc.
• Facilitators, Consultants, Quality Professionals
• Training Scouts who report to management
• Anyone who strive to go beyond the traditional tools of VOC
• No Prerequisites.
• Attending from Overseas

Contents: 

The curriculum incorporates the latest advancements in quality, design, and project management that are not yet taken up by the traditional approach seen elsewhere. These include:

• Blitz QFD® tool set (no matrix, speed QFD)
• How to correctly and expertly link QFD with Design for Six Sigma (DFSS)
• Lifestyle QFD (Kansei Engineering Emotional Design Method)
• Critical Chain Project Management
• Schedule Deployment
• Analytical Hierarchy Process (AHP)
• TRIZ
• Theory of Constraints (TOC)
• New Lanchester Strategy for Marketing
• Integration with Design for Six/Lean Sigma (DFSS/DFLS), and more—all of which you will be introduced in this course, and more.

This step-by-step, hands-on Workshop will show you:

• Brief history and principles of QFD — what it is and how it works;
• The advantages of Modern QFD over Traditional QFD;
• How to translate Voice of Customer into spoken and unspoken customer needs;
• How to prioritize customer needs and focus the development process;
• How to translate key customer needs into product specifications;
• How to deploy these needs end-to-end to each functional process;
• Examples of QFD for manufactured goods, service and business process, chemical and food products

Basic Blitz QFD^® Tools That You Will Be Introduced To:

• Customer Gemba table
• Customer Context table
• Customer Voice table
• Affinity Diagram
• Hierarchy Diagram
• Analytic Hierarchy Process (AHP)
• Maximum Value Table
• House of Quality (HOQ) — modernized with Six Sigma compatible math
• Downstream QFD Deployments (generic deployment in public course)

Recommended Things To Bring:

1. A laptop computer with CD drive, MS Excel^®, MS Word^®, and Adobe Acrobat^® (as you will receive the Modern QFD and AHP templates and case studies);
2. Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. IMPORTANT: There is no need to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you!  If it is not feasible to bring such data, you may join others or use a generic or hobby project. → Detailed instructions on this will be sent to you after your registration is complete.

• (Optional) You may also bring your project team and both learn and work on your real project. ($100 per person discount when three (3) or more attendees register from the same company.)

Certificate:

Upon successful completion of this course, students receive a provisional QFD Green Belt^® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

1. Custom-tailored QFD training in your company; and
2. Successful review of two QFD work objects from an actual project using your tailored process.

This course is a prerequisite for enrolling in the QFD Black Belt^® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator. The graduates of this course will be eligible to enroll in the 2013 QFD Black Belt^® Course, as well as the QFD Green Belt^® Update Course in future.

Registration

Please use Registration Forms.

Registration Options: 1) QFD Green Belt® Package; or 2) QFD Facilitator's Package. For details, please see the Registration Page

Venue

This course and Symposium will be held at the following venue hotel.

Hotel Santa Fe & The Hacienda
1501 Paseo de Peralta
Santa Fe, New Mexico 87501 USA
Front Desk: 1-505-982-1200;
Reservations: 1-855-825-9876

• Hotel reservations should be made directly with the hotel in advance.
• Travel information
• Santa Fe information

Inquiry

• Send E-mail to the QFD Institute
• +1 734-995-0847

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