We often receive inquiries from people regarding QFD software. It is usually their limited understanding that has led them to believe that QFD is a "cookie cutter" process.
something that one can just dump data into and get answers out—without actually learning anything or using brain.
Sorry, there is no such software that will keep your company unique and competitive. And if there were, your company would not need to keep you in employment.
While there are many uses for matrices (knowledge management, for example), virtually all of the so-called QFD software products that are available for sale or free download have serious flaws.
For example, all of them confuse the 'House of Quality matrix' for QFD (see Why a House of Quality is not QFD). They also rely on outdated illegal math that causes your analysis and downstream deployments to be invalid, consequently leading your project to a detrimental outcome, not mentioning wasting precious development resources (an example of failed HOQ).
You should be also aware that the use of a House of Quality limits capacity for innovative solutions; this would be a serious harm to IT and high tech product development.
These software developers never had proper QFD training. When they do not recognize these basic mistakes, how can you trust their software to lead you in QFD process? (See Top 10 QFD Questions and Why 'QFD' fails at some companies)
Lastly, none of the commercially available "QFD software" ( free download as well as for sale versions) are in compliant with ISO 16355 for QFD.
Before you purchase a commercial QFD software product or resot to free download from sources of unknown credentials, we recommend that you at least take a public QFD courses (see below) first to familiarize yourself with solid good QFD basics, so that you will be able to select the best option for your project and tell what not to do. The course materials include the QFD Institute's Modern QFD Templates, hence it may be a lower cost alternative to dedicated QFD software package.
The QFD Institute's modern QFD templates reflect the most up-to-date best practice tools essential for successful new product development and customer requirements management. They are MS Excel® based that everyone already have, so you do not have to install special software to your system. Our templates comply with ISO 16355, Design for Lean/Six Sigma, StageGates, etc., unlke the commercial software or online download versions.
In particluar, the QFD Green Belt® course teaches the key tools of Blitz QFD®, the modern QFD approach that replaces big matrices like a HOQ with faster, simpler tables or in some cases it requires no matrix at all to implement QFD.
The QFD Black Belt® course covers Comprehensive QFD for strategic alignment, detailed downstream deployments, advanced methods integration and full depth of ISO 16355.
Students of these courses can learn how to utilize the modern QFD templates effectively in the classroom, using a project from their own work.
Additionally, graduates of these courses can obtain the latest version of the templates in the QFD Green Belt® Update and Black Belt® Update courses which also provide them the latest editions of the training manuals and semi-private coaching.
QFD is a quality methodology; it requires quality thinking. It is very flexible due to its breadth and depth, so what works for one company can be a total disaster approach for another. QFD should be custom-tailored for each company ideally. Relying on software to do a QFD project for you or teach you QFD is not only a bad idea but also wasteful since you are not able to tell whether the QFD model in the software is valid or harmful to your project.
MS Excel® is a registered product of Microsoft.