Training & Options

Training Modes:
Levels & Subjects:

Please click the panels below to access details. For questions, please contact us.

In-house Training

In-house Features

  • The custom-tailored in-house training is the most effective training mode.
  • Develops internal talent for future QFD and New Product Development specialists essential to organizational growth.
  • Held at your business location or venue of your choice, on a mutually agreeable timing and pace.
  • Custom-tailored training materials and QFD process that address the unique needs of your organization and your project and process; your associates will be trained on the custom-tailored tools and methods for the optimal efficiency and result.
  • The private setting allows candid discussions of internal issues and project needs that are essential to a successful project outcome, competitive considerations, and organizational culture change.
  • Students completing an in-house QFD program earn a provisional QFD Belt certificate upon successful completion of the course, and a full status QFD Belt upon completion of several QFD work objects with real customer and project data. (The custom-trained students typically earn full status completion of the training or project.)

Inhouse Subjects

The basic methods of the following subjects are now covered in QFD Belt® Courses, however, it is possible to schedule them as In-house training:


Public Courses

Public Courses & Workshops

Public Training Features

  • A good starting point for those who are new to QFD, including project teams, facilitators, corporate trainers, project planners, and internal scouts.
  • A good way to update the knowledge and learn modern tools and new techniques for those who learned the traditional House of Quality or 4-phase model years ago.
  • An excellent way to explore future in-house training possibilities before making a commitment.
  • Taught with generic QFD process and curriculum.
  • Held in U.S. cities and overseas several times a year, at the location and dates selected by QFDI. Please see the. Calendar for the current offerings.
  • You may also schedule a public QFD courses as an in-house event at your business location when there are 5 or more attendees. Please note, however, a generic QFD process and curriculum will be taught that may not address your specific industry or project needs.
  • Students completing a public QFD Belt course earn a provisional QFD Belt certificate upon successful completion of the course.


  • At the QFD Institute's annual Symposium, you can take both public QFD Green Belt® and public QFD Black Belt® courses at significant discounts in a single trip. This gives you an additional benefit of exposure to a broader spectrum of QFD applications through symposium case study presentations.
  • Comparison of In-house QFD Green Belt® vs Public Courses.
  • Non-QFD training such as Kansei Engineering, Hoshin, TRIZ, etc. may be offered also as a public workshop at the time of Symposium or in conjunction with public QFD courses. To receive email announcements, please subscribe to our Free Newsletter.

Course Schedule

Please see Public Events Calendar.

If you cannot find what you are looking for on the Calendar or if you have questions, please contact us  (Tel-Fax +1 206-203-3575)

Selecting Right Training & Trainers: QFD is a quality design methodology; it requires quality thinking. Relying on someone else's examples from books or matrix-making software to do a QFD project for you or teach you QFD is imprudent and risky. It is also wasteful—in terms of your time and company resources, if you are not able to tell whether the methods presented there is appropriate for your project or not (they can even be harmful; for rexample, using a House of Quality matrix for IT and technology solutions).

Many of the examples in commercial books and software contain ineffective outdated approaches and even outright wrong information, we have found. For example, it is a red flag when the material or trainer presents a House of Quality or 4-phase matrices as the main tool of doing QFD.

QFD is very flexible due to its breadth and depth, so that what works for one company may be inappropriate for another. Ideally, QFD should be custom-tailored for each company. At the least, you should aquire a solid basic foundation including today's best practices and basic tools in ISO 16355, so that you will begin your implementation in the right direction the first time, not endangering your project by trials and errors.

All of QFD Institute training are in compliance with the new ISO 16355 as well as Six/Lean Sigma and other relevant quality methods. We strive to deliver the highest possible standards of QFD training in the world. More about training excellence...

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