Desktop Site | Next Course | QFD Blog | Contact Us +1 734–995–0847
QFD and Healthcare: Keeping Quality, Cost, and Availability in Focus
DFSS / DFLS and QFD: Why we need both
When Manufacturing Comes Home — QFD in the Plants
Translating Voice of Customer into True Customer Needs
Success by Design - It is a job for QFD
Electronic Medical Records in the gemba
Quality Methods Essential to Innovation and Financial Success
General Motors and Gemba Maestro: How to translate VOC into true customer needs
Hoshin Kanri : Understanding the spirit behind the form
Anticipating future market and needs
Artists' Sixth sense for engineers
Bring your QFD math to Six Sigma level
Capturing knowledge of retiring boomers
Chrysler LH Powertrain example
Cognitive information processing in healthcare
Communicate across those functional silos
Customer Context Table in action
Customer satisfaction at lower cost
Defining Luxury for Today's Business Travelers
How to handle VOC issues for high impact projects (Discussions and Lessons from Japan crisis)
Improve your DFSS with Modern QFD
Influence of Dr. Deming in QFD (1)
Influence of Dr. Deming in QFD (2)
Influence of Dr. Deming in QFD (3)
Modern QFD vs Traditional 4-phase model
NATO combat aircraft mobility study
QFD applications in the public sector
QFD for service and information economy
QFD for software and IT projects
QFD reliability and safety deployment
QFD security deployment for predicting future risks
QFD turns diversity into corporate innovation
Service QFD and state transition diagram
Service QFD example of Florida Power Light
Six Sigma QFD hotel application
Survive economic downturn with Modern QFD
Technology driven product development
The role of Quality in Fukushima nuclear crisis
Translating market needs into technical capabilities
Trusting front line employees to be customer advocates
Walking a mile in your patients shoes
When quality is no longer the differenciator
Why appearance is not exciting for a sport car
Why QFD fails at some companies
Read more... Voice of QFD blog