PUBLIC COURSE
OFFERED ONLY AT
QFDI SYMPOSIA
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BENEFITS |
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Hands-on
practice of QFD on a team project. Bring your own team or join with
others. |
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Step-by-step
instruction of standard QFD deployments. |
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Understand depth and breadth of
Comprehensive QFD
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WHO SHOULD ATTEND |
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QFD project team
members including marketing and sales, R&D, design, manufacturing,
service, quality, etc, as appropriate for your industry
sector |
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Quality consultants
and Six Sigma/DFSS Master Black Beltssm |
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Trainers,
facilitators, and internal quality gurus |
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Prerequisite: QFD
Green Beltsm Certificate from QFD Institute or
permission of instructor.*
*
Submit for approval your own Comprehensive QFD work (must include Customer Voice
Table or VOCT-2, and House of Quality).
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LEARNING OUTCOMES |
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Facilitate a QFD
project team |
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Mastery of main QFD tools and
deployments |
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Conduct Green Beltsm
training and certification |
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Provisional QFD
Black Belt Certificate.
Submit full QFD case study within 2 years to earn full
status. May be submitted to anyone holding QFD Institute Master Black
Belt.sm
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CONTENT |
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Semi-customized deployments common to most industries, such as project, customer,
quality, technology, function, reliability, cost, manufacturability,
production, service, etc. |
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Step-by-step input, process, and output of field data for each
deployment |
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Necessary
tools and analytic methods for quality, strategy, management, product
planning, decision making, invention, and design |
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Voice of Gemba - QFD's unique approach to customer
visits |
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Blitz QFD - matrix free QFD for immediate results |
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How to train and certify QFD Green Beltssm
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TEXTBOOKS AND
MATERIALS |
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QFDI Black
Beltsm v 2002
Misc. reports, case studies |
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CD-ROM with software demos and
templates, additional case studies
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INSTRUCTORS |
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Glenn Mazur
Testimonials |
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Richard Zultner |
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Other
QFDI certified QFD Master Black Beltssm
or higher
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DURATION |
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4 days.
On-going facilitation support is optional. |
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May be offered at the North American QFD Symposium or other
events.
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SCHEDULE AND COSTS |
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QFD
Institute Symposium Public Course Schedule
and Prices |
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In-House Programs are also available
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