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Public

QFD Green Belt^® Certificate Course

In-house Custom-tailored

QFD Green Belt^® Certificate Course

Duration

  2 days

  3 days

When, Where

  See Events

As scheduled by your company at your select location

Who Should Attend

• Beginners, practitioners, project team members and leaders

• Training scouts who will report on QFD to their management

• Quality consultants and Six Sigma/DFSS Black Belts

• Anyone who wishes to gain the most up-to-date QFD basics

• New product team members including marketing, sales, R&D, design, manufacturing, service, quality, etc.

• Project Managers

• Trainers, facilitators, and internal quality gurus

Prerequisites

  None

  None

Goal

Learn basics of modern QFD using a generic QFD process model;

Hands-on exposure with basic tools.

Learn the custom-tailored QFD process that reflects your company's needs, development process, and project goals;

Hands-on practice with selected tools in your custom-tailored QFD process on your project.

Topics

• Brief history and principles of QFD

• How and Why it works

• How to understand spoken and unspoken requirements

• How to translate key customer needs into product specifications

• How to deploy these specifications end-to-end to each functional group

• Examples of QFD for manufactured goods, service and business process, software, chemical and food products

• How positioning a new product according to customer, competition, and corporate strategy can improve your development process.

• Brief history and principles of QFD

• How and Why it works

• How to understand spoken and unspoken requirements of your customer

• How to translate key customer needs into product specifications

• How to deploy these specifications and align your business processes end-to-end to each functional group of your company in order to deliver on these specifications*

• QFD case studies

• How and where to use the tools of your custom-tailored QFD process, in your tailored sequence with links to your development process*

• How positioning your new product according to customer, competition, and corporate strategy can improve your development process

Building Blocks,

Tools,

Methodologies

• Affinity Diagram

• Hierarchy Diagram, Matrix

• Voice of Customer Table

• Maximum Value Table

• House of Quality

• Generic QFD Deployment

• Analytical Hierarchy Process (AHP)

Students may be introduced to these additional methodologies:

• Blitz QFD^®

• Kansei Engineering

• TRIZ

• New Lanchester Strategy for Sales and Marketing

• Critical Chain Project Management

• Affinity Diagram

• Hierarchy Diagram, Matrix

• Voice of Customer Table

• Maximum Value Table

• House of Quality

• Custom-tailored QFD Deployments*

• Analytical Hierarchy Process (AHP)

Integration of one or more of the following methods into your custom-tailored QFD process as appropriate, to best address your development issues, project goals and organizational needs:*

• Blitz QFD^®

• Kansei Engineering

• TRIZ

• New Lanchester Strategy for Sales and Marketing

• Critical Chain Project Management

Learning Materials

QFD Institute QFD Green Belt^® Textbook for public course;

CD-ROM with software demos and generic QFD templates; and

Additional case studies with actual results for product (manufactured, assembled, chemical, food), service, process, and software applications.

Custom-tailored QFD Green Belt^® Textbook for your company;

CD-ROM with software demos and generic QFD templates; and

Additional case studies with actual results for product (manufactured, assembled, chemical, food), service, process, and software applications.

Certificate

Students receive a Provisional QFD Green Belt^® Certificate upon successful completion of their tailored QFD course.

Full status will be earned upon successful completion of: 1) having a QFD Master Black Belt^® custom-tailor a QFD process for your company; and 2) submitting two QFD work objects from an actual project using your process for successful review by a QFD Master Black Belt^® within one year.

Students receive a Provisional QFD Green Belt^® Certificate upon successful completion of their tailored QFD course.

Full status will be earned upon successful review of: 1) two QFD work objects from an actual project using your custom-tailored QFD process, submitted within one year.

Things to Bring

Relevant marketing and technical data for a small project or a part of a project that you are currently working on or plan to work on in the future, if possible.

You may bring your project team and learn as you work on a real project, or you may learn and practice QFD, using generic models that are most commonly used by various industries.

Bring your laptop computer if you can.

Cross-functional project team.

Relevant marketing and technical data for your project that you are currently working on or plan to work.

Other data and equipment as discussed with your instructor.

Eligibility for QFD Black Belt^®

Students who earn a Provisional QFD Green Belt^® are eligible to enroll in a QFD Black Belt^® Course within the next twelve (12) months.

Students who earn a Provisional QFD Green Belt^® are eligible to enroll in a QFD Black Belt^® Course within the next twelve (12) months.

Students with a full status QFD Green Belt^® are eligible to enroll in a future QFD Black Belt^® Course.

Fees

See the brochure and registration form of the public course that you wish to attend. 

Events page lists the dates and locations of upcoming public courses. To suggest other locations, contact QFD Institute, Tel: +1 734-995-0847.

Please contact the QFD Institute, Tel: +1 734-995-0847 for inquiry and reference. Please include your contact information including company name, address, telephone, and description of your business, project, training needs, etc.

For more information