In-house QFD Green Belt® Certificate Course

In-house custom-tailored QFD Green Belt® Course trains team members in your custom QFD process. Assures skill and compliance before project begins.

Benefits

• QFD is a winning strategy for seeking out both unspoken and spoken customer needs.
• QFD translates key needs into actions and designs.
• QFD focuses various distinct functions toward achieving a common goal.
• Assure your project's success - with courses taught by QFD Institute certified experts.
• In-house custom-tailored QFD training addresses the needs and objectives of your organization and customers, using custom-tailored QFD process and training manual.
• Team members trained on the custom-tailored QFD typically are able to earn a full status QFD Green Belt® shortly upon completion of the training and move onto the QFD Black Belt® status.
• This training mode helps create a pool of project team members capable of carrying out future QFD projects.

Who Should Attend

• QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.
• New Product Development Teams
• Project Managers
• Internal Quality consultants and Six Sigma/DFSS BB/MBB
  Internal trainers, facilitators
• Anyone who is involved with new product/service development
• No prerequisites

Learning Outcomes

• Understand basic QFD concepts and main tools;
• Present QFD concepts to your management team as a powerful new product development process;
• Recognize differences between QFD for manufactured and assembled products, service and business processes, food and chemical products, software, and small business;
• Upon completion, receive provisional QFD Green Belt® Certificate;
• Submit personal example of VOCT and House of Quality within one year to earn full status.

Content

• How QFD can address your company's problems with customers, competitors, technology, design, build, delivery and service;
• Brief history and principles of QFD - how and why it works;
• Case studies (with results) for product (manufactured, assembled, chemical, food), service, process, and software applications;
• Related methodologies such as Blitz QFD, AHP, Kansei, TRIZ, New Lanchester Strategy, Critical Chain Project Mgt.

Workshop (hands-on with your project)

• Custom-tailored QFD method is practiced on your project;
• Basic QFD Tools - Affinity Diagram, Hierarchy Diagram, Matrix;
• Voice of Customer Table - Understanding explicit and implicit requirements;
• Position new product according to customer, competition, and corporate strategy;
• Translate key customer needs into product specifications - Maximum Value Table and House of Quality;
• Lecture on how to deploy to each functional group. Includes function and failure analysis, creativity, component, facilities, operator, and quality control

Textbooks and Materials

• Custom-tailored Green Belt® training manual for your group
• CD-ROM with software demos and templates, additional case studies

Duration

• In-house custom-tailored QFD Green Belt® training spans 2–4 days. This allows practice and application of the Modern QFD tools on the actual project of yours. (In comparison, Public QFD Black Belt® Course is 2 days and it uses generic materials and a generic QFD model)
• In-house custom-tailored QFD Green Belt® training follows QFD Technical Review by enough time for QFD Master Black Belts® to customize your QFD process.
• On-going facilitation support is optional.

Instructor(s)

The QFD Institute permits only full status QFD Black Belts® who have successfully completed the "train-the-trainer course" or higher to teach its QFD Green Belt® Courses and full status QFD Master Black Belts® who completed the same to teach its QFD Black Belt® Courses. Individuals' QFD Belt status may be verified through the QFD Institute office.

Schedule and Costs

Please Contact Us, TEL 734-775-0847 (9am-5pm US Eastern)