Hoshin Kanri Workshop

Quality Approach to

Strategic Planning & Policy Management

Courtesy of Glenn Mazur www.mazur.net

 What is Hoshin Kanri?

"... Imagine yourself as the captain of a sailing vessel charted on a course for the North Pole. During the early part of the trip, you establish a routine, assign responsibilities, develop the best sailing practices, and develop an efficient organization....

Suddenly, a wind blows up. You have little control over this influence. When the winds threaten to drive you off course, how do you maintain position?

The Japanese characters for Hoshin Kanri mean managing with a compass needle pointing the way..... The North Pole represents our organizational vision and mission. It is our goals, strategic and business policies, and directives..."  

Excerpt from "Policy Management: Quality Approach to Strategic Planning" by Glenn Mazur, Hisashi Takasu, and Michiteru Ono.

Hoshin Kanri is a systematic quality approach to planning, executing, auditing, and managing corporate visions and business strategies on a company-wide basis.

Like a compass needle in the journey to the North Pole, Hoshin Kanri provides a system of steadfastly charting the course for your business based on the guiding principle of your company mission and vision, as all levels of the company workforce navigate through ups and downs of daily tasks, monthly targets, yearly goals and longer-term strategies.

Hoshin Kanri Workshop is a 1-day workshop on a company-wide strategic management system that is little known outside Japan.

This Tutorial will:

• Introduce the participants to the concept and history of Hoshin Kanri;

• Show examples of Hoshin Kanri;

• Show step-by-step guide to creating a Hoshin Kanri system, including step-by-step means of:

1) spreading the organization-wide  visions and strategies to each level of the workforce;

2) progressively decomposing the long and medium-term business plans into short-term business plans and goals;

3) clarifying and delegating responsibilities to specific daily targets, methods, and actions of all levels of employees; and

4) examining how the top-down directives were achieved and how the results are being reflected in future plans.

Students will gain the first-hand knowledge from the instructor who has visited Japanese companies employing this method and studied with some of the top Hoshin Kanri practitioners and teachers in Japan.

Who should attend?

• Managers, supervisors, leaders of various initiatives, team members who are involved with strategic decision making, execution of the decisions and plans, and reporting back to upper management.

• Executives and senior management who are involved with planning and managing strategy.

Prerequisites
None.

Things to Bring
None.

Instructor

The Hoshin Kanri Workshop will be taught by Glenn Mazur.

Mr. Mazur is the executive director of the QFD Institute and International Council for QFD, and president of Japan Business Consultants. A Japanese quality specialist since 1980, he has studied and worked with Japanese quality masters, including Professor Kozo Koura, authority on Hoshin Kanri Planning, Dr. Mitsuo Nagamachi, founder of Kansei Engineering, and Dr. Yoji Akao, founder of QFD. Fluent in Japanese, Mr. Mazur is one of a few Westerners who can articulate often too foreign and inexplicable oriental concepts with intelligibility appreciated by English-speaking audience.

Mr. Mazur is a recipient of the 1998 Akao Prize^® for Excellence and one of the only two non-Japanese to be certified as QFD Red Belt^® by Dr. Yoji Akao. He has taught Total Quality Management at the University of Michigan School of Engineering for 10 years, delivered many keynotes at international conferences, written over a hundred articles and papers on QFD and quality methodologies, and trained numerous QFD Green Belts^® and QFD Black Belts^®  worldwide since 2000.

This Workshop may be offered at the QFD Institute's annual Symposium on QFD or at your company location as an in-house training. For inquiry, please contact QFD Institute, Tel: + 1734-995-0847.
 

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The Kansei Engineering Tutorial will be taught

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