|
Modern QFD
tools and current best
practices.
How to
uncover "unspoken" needs from Voice of the Customer raw
data;
How to
correctly prioritize and align customer needs with
business goals using
Analytic Hierarchy Process (AHP) ;
How to
translate customer needs into product / service
specifications;
How to align
your new product development activities to the corporate
business strategy;
How to avoid
common QFD mistakes in
DFSS (Design for Six Sigma) ;
How to know
when to use or not use a
House of Quality (HoQ) matrix;
You will be
introduced to unique quality methods such as
Blitz QFD®,
Kansei Engineering (Lifestyle QFD),
TRIZ (Theory of Inventive Problem Solving), New
Lanchester Strategy for Sales and Marketing, Critical
Chain Project Management (Schedule Deployment), and
QFD
for DFSS (Design for Six Sigma);
You will
receive Modern QFD training manual, case study examples,
and Modern QFD Templates (Customer Voice Table, AHP
templates, House of Quality matrix with correct math);
The only QFD
certificate curriculum authorized by Dr. Akao (founder
of QFD);
Your
registration includes the 2-day
International Symposium (Sept. 24-25) which will
give you an exposure to broad applications, plus
networking reception with
Dr. Akao (founder of QFD).
The
attendees of this course may attend the 2010
QFD Black Belt®
on the same trip; significant discount is offered for
Facilitator's Package.
No
prerequisite.
To inquire,
please contact
QFD
Institute, +1 734-995-0847. |
