Who We Are

The QFD Institute was sanctioned in 1993 by Dr. Yoji Akao, QFD’s co-founder, to research and develop state-of-the-art methods, tools, and training. It is the only dedicated QFD education and advanced research organization in the world.

We are an independent, non-profit organization incorporated in the State of Michigan USA and are by and large operated by volunteers.

Executive Director

Glenn H. Mazur

QFD Institute

International Council for QFD

Japan Business Consultants, Ltd.

Director

Richard E. Zultner

QFD Institute

Zultner and Company

Director

Harold Ross

QFD Institute

General Motors (ret.)

Executive Advisory Board

Yoji Akao, Ph.D., Senior Advisor

Yamagata University

Asahi University (ret.)

Tamagawa University (ret.)

Robert M. Adams

GRA-MAG Truck Interior System, LLC

Don P. Clausing, Ph.D.

Massachusetts Institute of Technology

Masaaki Imai

Kaizen Institute

Bob King

GOAL/QPC (ret.)

Lawrence P. Sullivan