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    <loc>https://www.qfdi.org/mazur-awards</loc>
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      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>QFD Red Belt® for Highest Mastery of QFD (2000)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1665893861332-7IE1EJ22QEF3VX6QE89N/mazur-akao-prize.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Akao Prize® for Excellence in QFD (1998)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589062757841-KIEU7729K1WP9PTNNPD2/iaq-founders-medal-mazur+-+Copy.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>IAQ Founders Medal for Distinguished Service that has Significantly Advanced the Mission of the International Academy for Quality (2014)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083652791-DTED5KKV4B31MDVEA9CX/image-asset.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Semena de la Calidad, Setiembre 2003, Lima, Peru</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083742031-4T92A9L4YVURZ1WI67P7/aqc2003.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>ASQ Certificate of Appreciation 2003, Expanding Horizons - Global, Personal, Tools, Networking, Solutions</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083768524-DI7M7UWQ7YAPNZPUGLMF/spkr_award.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>14th QFD Symposium 2002, chocolate speaker's award</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083790251-QMX46I61A02RPH5P105F/turkey_1_qfds_a.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Certificate of Appreciation for Invaluable Contributions, The 1st National Symposium on QFD in Turkey 2002</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083813667-PYMH4AS9KL9MYEFBKAEL/turkey_1_qfds.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>The1st Turkish National QFD Symposium 2002 Speaker Appreciation, Dokyuz Eylül Üniversitesi Faculty of Business, Izmir</image:caption>
    </image:image>
    <image:image>
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      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>2001 Symposium on QFD</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083960584-X9YSDCO0SHQ1M726UWO1/image-asset.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Deming Forum Certificate of Recognition 2001, UK</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590083994689-1X6GKV017BGYQKTI7HTE/qims2001.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Best Speaker award, 2001 QIMS® Regional Conference on Quality &amp; Integrated Management Systems In the Mediterranean &amp; Gulf countries, Beirut</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084019948-IY4QNR95H1J9WM733SBH/image-asset.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>12th North American &amp; 6th International QFD Symposium, 2000</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084272690-5IE3N2E7BB0P5UOBJQVR/image-asset.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>2000 Turkey Quality Congress, Mükemmeli Arayis Sempozyumu, İzmır</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084304379-VJ8DCTNW8D1DPTPBVJKP/shingo061099.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Shingo Prize for Excellence in Manufacturing 1999, the 11th Annual Shingo Prize Conference &amp; Awards Ceremony</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084326881-GKFV5Y500MGWI9SVW3L0/itesm070399.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>El Centro de Sistemas Integrados de Manufactura "QFD y la Manufactura Clase Mundial" conferencia, Julio de 1999 en Monterrey, Mexico</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084360452-0T2M155PYBZIKYSY4ZP4/qfds1999.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>11th QFD Symposium, 1999</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084485427-KOUHYN0HBY2HWNHEXR53/image-asset.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>WISC Outstanding Conference Presentation, 1998 World Strategy &amp; Innovation Conference, Sydney Australia</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084509306-H0B3AEOA0KOJHK5BAW9M/aqc1997.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Certificate of Appreciation, ASQC 51st Annual Quality Congress 1997, Orlando Florida</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084529413-YKJRNLXH9T9UIV4ZMQAF/qfds1994.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>6th QFD Symposium, 1994</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084546692-CVKEVPHIUEHT3R803EB7/qfds1998.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>10th QFD Symposium, 1998</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084637348-XL1B51MNJAGVX0XLJTTR/qfds1993.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>5th QFD Symposium, 1993</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084660337-RJ5ORTZGSPIIO9GSIUQ8/autonews86.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Automotive News World Congress 1986 for presentation on QFD and Toyota Rust Study, Michigan</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084680233-1AGF4XODUQ962L8SX7JY/qfds1996.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>8th North American &amp; 2nd Int’l Symposium on QFD, 1996</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084814641-IU2JHWQAN38EWPS4UN76/qfds1997.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>9th QFD Symposium, 1997</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084698361-6UXX6TTNUJ1BBU2BS8EU/concorde.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Concorde Flight Certificate 1998</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084832173-OJD53PC9L3VTRBCS2MGU/asi110195.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>Speaker Award from American Supplier Institute Total Product Development Symposium 1995</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084858015-F7H0L7R5IHQ6SR6WUIXM/qfds1995.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>7th QFD Symposium, 1995</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590084886337-FWKZ6F52G6K83VNVUWWS/goalqpc1993.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>GOAL/QPC 10th Annual Conference, 1993</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589047104494-8NL772QK45WVMZAZEK4F/att_qfd_092793.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>1993 AT&amp;T/NCR Quality Function Deployment Technical Information Exchange</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590085090870-W61BK45TY6F4OCNUGRC9/umqa090293.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>University of Michigan Quality Assurance Seminar 1993 The University of Michigan College of Engineering and Office of Technology Transfer, Traverse City, Michigan</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590085106610-K1PXDW9MXAP9QECDRKFR/qfds1992.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>4th QFD Symposium Core Committee 1991-1992 Symposium on Quality Function Deployment</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590085123711-W94BPZL3PIK7BIBZXO8G/qfds1991.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>3rd QFD Symposium, 1991</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590085141802-E8VHJPAB7ETJMSYUI4CD/qfds1990.png</image:loc>
      <image:title>Mazur additional credentials - Awards</image:title>
      <image:caption>2nd QFD Symposium, 1990</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.qfdi.org/mazur-certificates</loc>
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    <lastmod>2023-01-22</lastmod>
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      <image:title>Mazur additional credentials - Certificates</image:title>
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      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur received QFD Red Belt® certification in 2000</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1665893861332-7IE1EJ22QEF3VX6QE89N/mazur-akao-prize.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur received Akao Prize in 1998</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189116825-LB10KCWXQF1NV90M8IB9/gmazur-qfd-masterclass-cert.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1995 QFD Master Class</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189174786-S3AAD8AUBMUQBI7XD184/gmazur-masterclass1994.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1994 QFD Master Class</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189200404-7LDRO2M6S6I5E4VJFFUI/gmazur-qfdkickstart1993.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1993 QFD Kickstart</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189222859-4BF8JV9OSUWCM84J25ZB/gmazur-expertchoice2003.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 2003 AHP Training Certificate</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189245079-5KNK6STY44JAF5ZEDJG9/gmazur-deming1992.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - Deming’s Seminar</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189279230-1TCJADKYJA26RFZWL1NA/gmazur-valueengineering1991.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1991 Value Engineering seminar</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189300487-1N0YLE8HZS071OX3KUHR/gmazur-qfdadvanceclass1999.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1999 QFD Advanced Class</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189326123-HLGPM33MWUTCBHZ2FJA2/gmazur-qfdadvanceclass1998.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - 1998 QFD Advanced Class</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189347131-F4GLT4Z5WNSH7XBD8NXV/gmazur1996-ahp.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - AHP Software seminar</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189365120-GTVOWDMQ85ULWL3QPJ55/gmazur-asq-sr-mbr2002.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur became a senior member of ASQ in 2002</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189384270-YI2GHMSTXG5FVE8XH0B2/gmazur2002mindmapping.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - Mind Mapping training</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189404008-QURQCMVUDPHMM8VH5PH6/gmazur1993healthcarequality.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate of participation in JCAHO 1993</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189420784-VEJL8FUP0UY4CZTA8XJ6/gmazur-warehouseoperations.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - Warehouse Operations Professional Training</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189439056-3N1WDO9T684D0CR9LSK6/gmazur-qfd-architekt.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - QFD Architekt by QFD-Institut Deutschland</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189457103-9ZNEMT77SESWR3ROQPQA/gmazur-mba-cert.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur - MBA certificate from University of Michigan</image:caption>
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    <image:image>
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      <image:caption>Mazur certificate - Hiring and Firing Workship</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1590189507139-ELA7F9087M1DV5RL8XQ3/gmazur-umhonor.png</image:loc>
      <image:title>Mazur additional credentials - Certificates</image:title>
      <image:caption>Mazur certificate - BA degree in Japanese from Univ of Michigan</image:caption>
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  </url>
  <url>
    <loc>https://www.qfdi.org/intro-to-triz-glenn-mazur-lecture-series</loc>
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    <priority>0.75</priority>
    <lastmod>2023-02-17</lastmod>
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      <image:title>Introduction to TRIZ : Glenn Mazur</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589994824865-LJ54CC1IM5NCX871TDP1/triz00001.png</image:loc>
      <image:title>Introduction to TRIZ : Glenn Mazur</image:title>
      <image:caption>Fig. 1 General Problem Solving Model</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589994964365-UPYFTETLOQF54HEZ9JSD/triz00002.png</image:loc>
      <image:title>Introduction to TRIZ : Glenn Mazur</image:title>
      <image:caption>Fig2. Limiting Effects of Psychological Inertia</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589995051873-VVOCEWB128L3RNN31RP0/triz00003.png</image:loc>
      <image:title>Introduction to TRIZ : Glenn Mazur</image:title>
      <image:caption>Figure 3. Ideal Solution May Be Outside Your Field.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589995238743-D68LUO1PNYS918ZHE8CU/triz_table1.png</image:loc>
      <image:title>Introduction to TRIZ : Glenn Mazur</image:title>
      <image:caption>Table 1.</image:caption>
    </image:image>
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    <loc>https://www.qfdi.org/triz-process</loc>
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    <lastmod>2023-02-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1674269003478-9YO8HJOIHWCIJ36M712I/tateyama_2500x1265.jpg</image:loc>
      <image:title>TRIZ Process</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589995998777-7ZPN3GLKG3E5SWACY6HO/triz00004.png</image:loc>
      <image:title>TRIZ Process</image:title>
      <image:caption>TRIZ Ideality</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589996096082-RMZX9OMMI96WS3HT5FDT/triz00005.jpg</image:loc>
      <image:title>TRIZ Process</image:title>
      <image:caption>Figure 4. TRIZ Approach to Problem Solving.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589996586188-RGR1C5LO9XIW6D3AFUG8/triz_table2.png</image:loc>
      <image:title>TRIZ Process</image:title>
      <image:caption>Table 2. The 39 Engineering Parameters</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589997016322-IYYD1N8XAVY96MNY0IQV/triz00006.png</image:loc>
      <image:title>TRIZ Process</image:title>
      <image:caption>Figure 5. Cross section of corrugated can wall.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589997192223-SNOC8057YSV8WH9YIQQ6/triz00007.jpg</image:loc>
      <image:title>TRIZ Process</image:title>
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      <image:title>TRIZ 40 Inventive Principles</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589999242144-JCBCD30EKXVP46UA51NH/triz_table3-page1.png</image:loc>
      <image:title>TRIZ 40 Inventive Principles</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589999277543-0VRFPMPJMHSQJ9IB0WE5/triz_table3-page2.png</image:loc>
      <image:title>TRIZ 40 Inventive Principles</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589999314803-EX6WUD1SL6XDSIFUFLOV/triz_table3-page3.png</image:loc>
      <image:title>TRIZ 40 Inventive Principles</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589999373533-8V8AD2TPEZ3KKFPESWF9/triz_table3-page4.png</image:loc>
      <image:title>TRIZ 40 Inventive Principles</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1589999424042-503J413FPWJ50LA2XIMM/triz_table3-page5.png</image:loc>
      <image:title>TRIZ 40 Inventive Principles</image:title>
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    <image:image>
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      <image:title>TRIZ 40 Inventive Principles</image:title>
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      <image:title>TRIZ 40 Inventive Principles</image:title>
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      <image:title>TRIZ 40 Inventive Principles</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:title>TRIZ Table of Contraditions</image:title>
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      <image:caption>Table 5. Patterns of Evolution of Technological Systems.</image:caption>
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      <image:caption>Table 6. Using QFD and TRIZ Together.</image:caption>
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      <image:title>Transactions from Symposium on QFD - Make it stand out</image:title>
      <image:caption>The cover of the Transactions from Symposium on QFD</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/f26b8b4f-e217-4d57-bb90-bfb04f2d22f8/information-tech.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/0409f903-7a8e-4d12-b5ed-8a58b1b7d704/consulting_analysis_charts.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1603394629046-KR1KK5NSBJPNK5M77VBL/j0177957.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/dba09f33-ac50-43dd-8311-60f262d25912/financial.png</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/a5e46dfd-8dcf-42f4-a9e0-595291fd7065/industrial-sandviken.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1594342810490-3JEI4JN768POIETYIURY/image-asset.jpeg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/f1071f1d-fd12-4f88-94e0-d125e3f9c2e9/hotel-reception.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/6ac19dba-d280-4246-95b8-331390951762/telecom-kid.jpg</image:loc>
      <image:title>Clients &amp; Industries - Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.qfdi.org/akao-prize</loc>
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      <image:title>QFD Akao Prize®</image:title>
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    <image:image>
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      <image:title>QFD Akao Prize® - Dr. Yoji Akao, Ph.D.</image:title>
      <image:caption>co-founder of QFD methodology</image:caption>
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    <image:image>
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      <image:title>QFD Akao Prize® - Akao Prize®</image:title>
      <image:caption />
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1594330307291-G0VA2G8JTB490XKDY9GD/image-asset.jpeg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1606758870076-53FMTIXCI2ZWOW4LH1IX/health_250x259.jpg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1606761857481-R6PNQESPW9IK7QSS8IIO/dairy_214.jpg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1606761211046-A0PER8HUB1BENGDCB99D/dino228.jpg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1606762501969-5DHKJZMC8KTGDESBJSBG/highway_200.jpg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/20da3f91-3bb6-49fb-bfb2-0b46509185b3/warehouse.jpg</image:loc>
      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies by Glenn H. Mazur - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Contact</image:title>
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      <image:title>TQM Intro by Glenn H. Mazur</image:title>
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      <image:title>TQM for Engineers | Glenn Mazur Lecture Series</image:title>
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      <image:title>TQM Lecture Sample | Glenn Mazur Lecture Series</image:title>
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      <image:caption>Home Court Advantage</image:caption>
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      <image:title>TQM Lecture Sample | Glenn Mazur Lecture Series - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>TQM Lecture Sample | Glenn Mazur Lecture Series - Make it stand out</image:title>
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    <lastmod>2024-01-26</lastmod>
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    <loc>https://www.qfdi.org/classical-vs-modern-qfd</loc>
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    <lastmod>2023-01-26</lastmod>
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      <image:title>Classical vs Modern QFD</image:title>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>classical, blitz, or reverse - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>classical, blitz, or reverse - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2023-01-26</lastmod>
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      <image:title>Why you should ditch 4-phase model</image:title>
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    <loc>https://www.qfdi.org/example-of-poor-dfls-qfd-application</loc>
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    <priority>0.75</priority>
    <lastmod>2023-01-26</lastmod>
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      <image:title>DFLS/DFSS with Modern QFD</image:title>
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    <loc>https://www.qfdi.org/ahp-tutorial</loc>
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    <priority>0.75</priority>
    <lastmod>2025-11-21</lastmod>
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      <image:caption>Glenn Mazur, Yoji Akao, and Bob King at Ford Motor Company, March 25, 1987</image:caption>
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      <image:caption>Yoji Akao teaches QFD at the American Supplier Institute in Dearborn, MIchigan. Clockwise from top: S. Taguchi, Glenn Mazur, Yoji Akao, Larry Sullivan. August 20, 1987</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5eb315d2b0e6914ba0419e47/1592683174018-Z8V2E5A99DSLV90YRTG5/1987-teaching-QFD-for-Kaize.png</image:loc>
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      <image:caption>Dr. Yoji Akao gave a QFD training at Masaaki Imai's Kaizen Institute, with Glenn Mazur, Stuart Chalmers, and Imai’s clients, August 26, 1987</image:caption>
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      <image:caption>Masaaki Imai's Kaizen Institute sponsored a QFD training by Yoji Akao, at Meade Imaging, August 28, 1987.</image:caption>
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      <image:caption>Will Loeffler and associate toast Glenn Mazur and Yoji Akao after QFD training at Ford Glass Division, March 23-24, 1988</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Teaching QFD for Kaizen Institute 1988</image:title>
      <image:caption>Masaaki Imai's Kaizen Institute sponsors QFD training by Prof. Ohfuji. Stuart Chalmers, Tadashi Ohfuji, and Glenn Mazur, 1988.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - QFD at GOAL/QPC 1989</image:title>
      <image:caption>Bob and Ellen King host Yoji Akao, Glenn Mazur, and Satoshi Nakui at GOAL/APC, August 8, 1989</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Teaching QFD for Kaizen Institute 1990</image:title>
      <image:caption>Masaaki Imai's Kaizen Institute sponsored a QFD training by Yoji Akao and Tadashi Ohfuji. Glenn Mazur, Richard Zultner, Tadashi Ohfuji, Stuart Chalmers, Alice Hunt, and Yoji Akao, August 4, 1990</image:caption>
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    <image:image>
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      <image:title>Historic Photos of QFD Trainig - Mazur - QFD training at General Motors 1990</image:title>
      <image:caption>Harold Ross, Glenn Mazur, Yoji Akao after QFD training at General Motors, August 7, 1990</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Hoshin Study Mission 1991</image:title>
      <image:caption>Glenn Mazur and Joe Colletti study Hoshin Kanri with Yoji Akao, Kozo Koura, Kaoru Shimoyamada, Satoshi Nakui, Noriharu Kaneko and other Japanese experts. July 1991.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - QFD / Hoshin Study Mission 1994</image:title>
      <image:caption>Relaxing with Mama-san during QFD Study Mission, 1994 After studying QFD and Hoshin Kanri with Dr. Kozo Koura and Noriharu Kaneko, Mr. Kaneko took the group to his Mama-san’s shop in Tokyo, Japan, March 3, 1994</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Voice of Customer Tutorial 1994</image:title>
      <image:caption>Glenn Mazur leads the Voice of Customer tutorial at the 6th Symposium on QFD in Novi, Michigan. June 12, 1994.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - at JUSE 1995</image:title>
      <image:caption>Dr. Hisakazu Shindo and Glenn Mazur prepare QFD presentation for JUSE, March 24, 1995.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - The 1st ISQFD 1995</image:title>
      <image:caption>Glenn Mazur is joined by John Terninko, Mark McDonald and others at the First International Symposium on QFD, Tokyo Japan, November 11, 1995.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Karaoke with Dr. Akao 1995</image:title>
      <image:caption>Yoji Akao looks disappointed at VOK (voice of karaoke) when Glenn Mazur and Satoshi Nakui take the lead vocals after the QFD study mission to Japan, March 23, 1995.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Inauguration of the Akao Prize 1996</image:title>
      <image:caption>Glenn Mazur presents the Akao Prize "original" to Dr. Yoji Akao at 2nd International Symposium on QFD at Novi, Michigan. June 10, 1996</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - The fist Akao Prize conferred 1996</image:title>
      <image:caption>Dr. Yoji Akao and Glenn Mazur, as Executive Director of the QFD Institute, confer the first Akao Prize on Mr. Bob King of GOAL/QPC at the 2nd ISQFD in Novi Michigan, June 10, 1996</image:caption>
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    <image:image>
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      <image:title>Historic Photos of QFD Trainig - Mazur - International Congress on Quality 1996</image:title>
      <image:caption>Glenn Mazur defends his poster session on using QFD to establish a TQM course at the University of Michigan, to Dr. Yoshizawa of Tsukuba University, at ICQ - '96 in Yokohama Japan. October 15, 1996.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Tamagawa University 1996</image:title>
      <image:caption>Joining Dr. Akao at Tamagawa University during QFD study mission to Japan, October 18, 1996.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Teaching QFD in Japanese in Tokyo</image:title>
      <image:caption>Glenn Mazur teaches QFD in both English and Japanse (which is how he learned it from Akao, Mizuno, Ohfuji, Ono, Shindo, Fukuhara, Kaneko, and Nakui). Tokyo, Japan. March 24-26, 1997.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Teaching QFD in Brazil 1997</image:title>
      <image:caption>Glenn Mazur teaches "QFD for Products" and "QFD for Services" advanced courses at EXO Excelência Organizacional, Campinas, Brazil. May12-16, 1997.</image:caption>
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    <image:image>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Mazur receives Akao Prize for Excellence 1998</image:title>
      <image:caption>Dr. Yoji Akao confers the Akao Prize on Glenn Mazur, after introduction by Bob King of GOAL/QPC. At the 4th International Symposium on QFD, August 4, 1998 in Sydney Australia.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Advanced QFD Class 2000</image:title>
      <image:caption>The graduates of the Advanced QFD Class taught by Yoji Akao, Glenn Mazur, John Terninko, and Zultner at Novi, MIchigan, June 7-9, 2000.</image:caption>
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      <image:title>Historic Photos of QFD Trainig - Mazur - Akao Prize to Dr. Herzwurm 2000</image:title>
      <image:caption>Dr. Yoji Akao and Glenn Mazur, as Executive Director of the QFD Institute, confer the Akao Prize on Dr. Georg Herzwurm of the University of Cologne at the 6th ISQFD at Focus Hope, Detroit MIchigan, June 5, 2000.</image:caption>
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    <image:image>
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      <image:title>Historic Photos of QFD Trainig - Mazur - QIMS 2001</image:title>
      <image:caption>Glenn Mazur adds the "voice of customer" perspective to the 1st Quality and Integrated Management Systems conference for Mediterranean and Gulf countries, where he also delivered award winning papers. Beirut, Lebanon, May 17-19, 2001.</image:caption>
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      <image:title>Comparison: Public vs Custom-tailored QFD Green Belt®</image:title>
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