This QFD Black Belt® Update will offer you:

• Semi-private review and coaching of modern QFD tools and deployments of Comprehensive QFD;

• Introduction of the latest advancements and emerging trends;

• Implementation and auditing strategies for ISO 16355;

• Step-by-step instruction of key processes and tools;

• Semi-private coaching for the challenges that you face;

• The most up-to-date QFD training materials.
  
  

(*New 2015–2023)

• ISO 16355 *;

• Improved algorithms for defining Customer Needs (Demanded Quality) for "new-to-world" products and services;

• New Gemba Analysis tools;

• Incorporating Blitz QFD® into Modern Comprehensive QFD to speed up the process;

• Integration of AHP throughout the QFD process;

• • Replacement of ordinal scale calculations with ratio scale calculations of customer segments, customer needs priorities, sales points, competitive bench-marking, and matrix relationship weights to improve the meaningfulness and accuracy of QFD in a Six Sigma world;

• Hoshin Kanri and deploying to new product strategy;

• New Lanchester Strategy for Sales and Marketing;

• Lifestyle Deployment with Kansei Engineering*;

• Integration of New Kano methods*;

• Enhancing Quality Planning Table and Design Planning Table with multiple customer segments*, measures, targets, and Kano categories*;

• Introduction to General Theory of Innovation (GTI), a next generation TRIZ-evolved business innovation method for general business management*;

• Concept selection with Super Pugh;

• Improved FMEA with AHP;

• Cost Deployment matrices with proportional distribution*

• Comprehensive deployments for products, service, food and processed products, software and digitalized products;

• Reverse QFD*.
  

• Knowledge of ISO 16355 and what to expect in the future standard;

• Mastery of generic Modern QFD tools and deployments and knowledge of how Comprehensive QFD works;

• Knowledge of new-to-world methods in product development, quality and innovation, and how they can be incorporated into projects;

• Knowledge of how to facilitate a QFD project team; and

• 2-year extension of your provisional QFD Black Belt® Certificate.
  

Prerequisites:

You have a Full-status or Provisional QFD Black Belt® certificate, issued by the QFD Institute instructors.

Please use one of these methods:

• Online Registration Form

• Registration Form included in PDF Brochure

What are included: The latest version of QFD Green Belt® and QFD Black Belt® training manuals, templates, and materials listed in "Training Materials", plus after-class support.

Course Dates & Times: Please contact us (qfdi@qfdi.org), so that we can accommodate your schedule.

1. Internet connectivity and Zoom account: You will need adequate Internet connectivity and a Zoom account (free), to attend this virtual workshop. Please make the necessary setup and test your device well ahead of time.

2. A laptop computer with MS Excel® and Adobe Acrobat® reader: For training materials, QFD templates and case studies that you will receive in digital format.

3. Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future.
   
   Important: There is NO NEED to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you! If it is not feasible to bring such data, you may join others or use a generic (or hobby) project.

You will receive detailed instructions on this with your registration receipt/invoice.

To assure the integrity of your certificate as demonstrated in application, full status QFD Black Belt® will be earned upon successful completion of:

• Co-facilitating a QFD project with a QFD Red Belt® or QFD Master Black Belt® using an appropriate QFD process (apprentice); and

• Facilitating by yourself a second QFD project using an appropriate QFD process and submitting your work to a QFD Red Belt® or a QFD Master Black Belt® for approval (journeyman).